Senior Claims Management Professional

3 weeks ago


Leeds, Leeds, United Kingdom NHS Resolution Full time
Company Overview
NHS Resolution is a leading healthcare organization dedicated to providing fair and efficient claims resolution services. Our team of experts works tirelessly to resolve complex claims and improve patient care.

About the Role
We are seeking an experienced Senior Claims Manager to join our dynamic team. As a key member of our claims management function, you will be responsible for managing a caseload of complex and highly complex claims. Your expertise will ensure efficient and effective resolution of cases while maintaining a client-centered approach.

Key Responsibilities
* Triage new claims and set initial reserves
* Provide guidance on early case strategy and appropriate pathway for future management
* Act as a technical expert within the team, reviewing and dealing with complex and contentious issues
* Assist in examining trends, potential issues, and risk alerts
* Identify and address development needs, providing guidance, one-to-one training, coaching, and mentoring team members
* Work with the Team Leader to implement and direct the strategy and improvement plans

Requirements
* Experience of handling complex and highly complex personal injury/clinical negligence claims to a successful conclusion
* Personal injury or clinical negligence claims handling experience or equivalent knowledge and skills or postgraduate qualification
* Knowledge of current law and statuses
* Excellent written and oral communication skills
* Ability to work as a team member and collaboratively with other teams

Benefits
* Competitive salary (£53,775 - £60,504)
* Opportunities for career growth and development
* Collaborative and innovative work environment
* Flexible working arrangements (hybrid or fully remote)
* Access to the NHS Pension Scheme and 27 days Annual Leave

Join Our Team
NHS Resolution offers a unique opportunity to join a progressive organization dedicated to improving patient care and resolving complex claims fairly. We value our employees and strive to provide a supportive and inclusive work environment. If you have the skills and experience required for this role, we encourage you to apply.

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