Resolution Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Opals Group Full time

The Opals Group is seeking a highly skilled Customer Service Representative to join our team.

The estimated salary for this position is approximately £27,000 - £32,000 per annum, depending on experience and qualifications.

Job Overview:

As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving complex issues.

Key responsibilities include:

  • Handling customer complaints and providing solutions
  • Following up to ensure resolution and meeting customer satisfaction
  • Participating in team meetings and training sessions to improve skills and knowledge

We value teamwork and collaboration, so you will work closely with colleagues to achieve shared goals and objectives.

Benefits:

We offer a comprehensive benefits package, including a competitive salary, shift allowance, and opportunities for personal development.



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