Senior Client Services Manager
1 day ago
At Home Group Limited, we're seeking a highly skilled and experienced Senior Client Services Manager to lead our team in delivering exceptional customer service.
Key Responsibilities:
- Lead a team of client services professionals to provide high-quality support to our customers.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with other departments to ensure seamless service delivery.
- Manage and maintain accurate records and reports.
Requirements:
- Proven experience in a senior leadership role, preferably in a customer-facing environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
What We Offer:
- A competitive salary up to £32,000.
- A comprehensive benefits package, including a Health Cash Plan.
- Opportunities for professional growth and development.
About Us:
Home Group Limited is a leading provider of housing and support services. We're committed to helping people achieve their potential and live fulfilling lives.
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