Senior Client Services Manager

1 day ago


Norwich, Norfolk, United Kingdom Home Group Limited Full time
Senior Client Services Manager

At Home Group Limited, we're seeking a highly skilled and experienced Senior Client Services Manager to lead our team in delivering exceptional customer service.

Key Responsibilities:

  • Lead a team of client services professionals to provide high-quality support to our customers.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with other departments to ensure seamless service delivery.
  • Manage and maintain accurate records and reports.

Requirements:

  • Proven experience in a senior leadership role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A competitive salary up to £32,000.
  • A comprehensive benefits package, including a Health Cash Plan.
  • Opportunities for professional growth and development.

About Us:

Home Group Limited is a leading provider of housing and support services. We're committed to helping people achieve their potential and live fulfilling lives.



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