Senior Client Services Manager
5 days ago
About the Role:
We are seeking an experienced Senior Client Services Manager to lead our Norwich team in delivering person-centred housing related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to move from street homelessness into safe and supportive accommodation.
Key Responsibilities:
- Lead a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts and customer satisfaction surveys.
- Be the Safeguarding Lead for the service, ensuring Health and Safety checks and risk assessments are completed and recorded accurately.
- Manage contracts, budgets, and KPIs, liaising with stakeholders and commissioners.
- Manage individual and team performance using coaching skills, assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service.
What We Offer:
- Flexible working hours, with a negotiable work pattern.
- Able to use technology for record keeping, monitoring service delivery performance, and managing budgets.
- An Enhanced DBS check, paid for by us.
- A supportive and collaborative team environment.
- Opportunities for career growth and development.
About Us:
Home Group is a leading provider of housing and support services, committed to making a positive difference in the lives of our customers and colleagues. We value diversity, inclusion, and equality, and strive to create a workplace where everyone feels valued and supported.
How to Apply:
If you are a motivated and experienced leader, passionate about delivering person-centred services, please submit your application, including your CV and a covering letter, outlining your experience and qualifications for this role.
-
Senior Client Services Manager
1 day ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeSenior Client Services ManagerAt Home Group Limited, we're seeking a highly skilled and experienced Senior Client Services Manager to lead our team in delivering exceptional customer service.Key Responsibilities:Lead a team of client services professionals to provide high-quality support to our customers.Develop and implement strategies to improve customer...
-
Senior Client Services Manager
1 day ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeSenior Client Services ManagerAt Home Group Limited, we're seeking a highly skilled and experienced Senior Client Services Manager to lead our team in delivering exceptional customer service.Key Responsibilities:Lead a team of client services professionals to provide high-quality support to our customers.Develop and implement strategies to improve customer...
-
Senior Client Service Manager
6 days ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeSenior Client Service ManagerLocation: Norwich, NorfolkType: Temporary (up to 12 months) with the possibility of moving to permanent, full-time (37.5 hours per week) - hours and work pattern negotiable.Salary: Up to \u00a332,000 plus on-call shift payment of \u00a314.30 per session and great benefits including Health Cash Plan.Empowering Customers to...
-
Senior Client Service Manager
6 days ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeSenior Client Service ManagerLocation: Norwich, NorfolkType: Temporary (up to 12 months) with the possibility of moving to permanent, full-time (37.5 hours per week) - hours and work pattern negotiable.Salary: Up to \u00a332,000 plus on-call shift payment of \u00a314.30 per session and great benefits including Health Cash Plan.Empowering Customers to...
-
Senior Client Services Manager
3 days ago
Norwich, Norfolk, United Kingdom Home Group Full timeJob Title: Senior Client Services ManagerAbout the Role:We are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering person-centred housing related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to...
-
Senior Client Services Manager
3 days ago
Norwich, Norfolk, United Kingdom Home Group Full timeJob Title: Senior Client Services ManagerAbout the Role:We are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering person-centred housing related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to...
-
Senior Client Services Manager
5 hours ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Services Manager to lead our Norwich team in delivering person-centred housing-related support. As a key member of our team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to move from street homelessness into safe and...
-
Senior Client Services Manager
21 hours ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Services Manager to lead our Norwich team in delivering person-centred housing-related support. As a key member of our team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to move from street homelessness into safe and...
-
Senior Client Services Manager
2 days ago
Norwich, Norfolk, United Kingdom Home Group Full timeJob Title: Senior Client Services ManagerAbout the Role:We are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering person-centred housing related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to...
-
Senior Client Services Manager
2 days ago
Norwich, Norfolk, United Kingdom Home Group Full timeJob Title: Senior Client Services ManagerAbout the Role:We are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering person-centred housing related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to...
-
Senior Client Services Manager
1 week ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeJob OpportunityWe are seeking a Senior Client Services Manager to lead our team in providing exceptional customer service.About the RoleThis is a temporary position with the possibility of becoming permanent, working full-time (37.5 hours per week) with a negotiable work pattern.Key ResponsibilitiesLead a team that empowers customers to live their best...
-
Senior Client Services Manager
1 week ago
Norwich, Norfolk, United Kingdom Home Group Limited Full timeJob OpportunityWe are seeking a Senior Client Services Manager to lead our team in providing exceptional customer service.About the RoleThis is a temporary position with the possibility of becoming permanent, working full-time (37.5 hours per week) with a negotiable work pattern.Key ResponsibilitiesLead a team that empowers customers to live their best...
-
Senior Client Services Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Home Group Full timeAbout the RoleWe are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering high-quality, person-centred housing-related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to move from street homelessness...
-
Senior Client Services Manager
3 weeks ago
Norwich, Norfolk, United Kingdom Home Group Full timeAbout the RoleWe are seeking an experienced and skilled Senior Client Services Manager to lead our Norwich team in delivering high-quality, person-centred housing-related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, supporting them to move from street homelessness...
-
Senior Client Service Specialist
2 days ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Client Service SpecialistAt Baldwin Risk Partners, we're seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our Client Service team, you will be responsible for managing small business renewal accounts from start to finish, working closely with new business advisors, and providing exceptional...
-
Senior Client Service Specialist
2 days ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Client Service SpecialistAt Baldwin Risk Partners, we're seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our Client Service team, you will be responsible for managing small business renewal accounts from start to finish, working closely with new business advisors, and providing exceptional...
-
Senior Client Services Manager
1 week ago
Norwich, Norfolk, United Kingdom Home Group Full timeAbout the RoleWe are seeking an experienced Senior Client Services Manager to lead our Norwich team in delivering person-centred housing-related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, working closely with other managers in the area to ensure consistency...
-
Senior Client Services Manager
1 week ago
Norwich, Norfolk, United Kingdom Home Group Full timeAbout the RoleWe are seeking an experienced Senior Client Services Manager to lead our Norwich team in delivering person-centred housing-related support. As a key member of our management team, you will be responsible for managing our service accommodating single men who are homeless, working closely with other managers in the area to ensure consistency...
-
Senior Client Service Specialist
4 days ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Client Service SpecialistAt Baldwin Risk Partners, we're seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our Client Service team, you will be responsible for managing small business renewal accounts from start to finish, working closely with new business advisors, and providing exceptional...
-
Senior Client Service Specialist
4 days ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Client Service SpecialistAt Baldwin Risk Partners, we're seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our Client Service team, you will be responsible for managing small business renewal accounts from start to finish, working closely with new business advisors, and providing exceptional...