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Senior Client Service Manager

2 months ago


Norwich, Norfolk, United Kingdom Home Group Limited Full time
Senior Client Service Manager

Location: Norwich, Norfolk

Type: Temporary (up to 12 months) with the possibility of moving to permanent, full-time (37.5 hours per week) - hours and work pattern negotiable.

Salary: Up to \u00a332,000 plus on-call shift payment of \u00a314.30 per session and great benefits including Health Cash Plan.

Empowering Customers to Thrive

As a Senior Client Service Manager, you will lead a team that truly cares and empowers customers to live their best lives. You will be responsible for delivering exceptional customer service, managing a team of professionals, and driving business growth.

What You'll Do

  1. Lead a team of client service professionals to deliver exceptional customer service
  2. Develop and implement strategies to drive business growth and improve customer satisfaction
  3. Manage and develop a team of professionals to achieve business objectives
  4. Collaborate with cross-functional teams to ensure seamless service delivery

What You'll Need

  • Proven experience in client service management or a related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to drive business growth and improve customer satisfaction

About Home Group Limited

Home Group Limited is a leading provider of affordable housing and support services. We are committed to empowering customers to live their best lives and making a positive impact in our communities.