Senior Client Service Manager
6 days ago
Location: Norwich, Norfolk
Type: Temporary (up to 12 months) with the possibility of moving to permanent, full-time (37.5 hours per week) - hours and work pattern negotiable.
Salary: Up to \u00a332,000 plus on-call shift payment of \u00a314.30 per session and great benefits including Health Cash Plan.
Empowering Customers to Thrive
As a Senior Client Service Manager, you will lead a team that truly cares and empowers customers to live their best lives. You will be responsible for delivering exceptional customer service, managing a team of professionals, and driving business growth.
What You'll Do
- Lead a team of client service professionals to deliver exceptional customer service
- Develop and implement strategies to drive business growth and improve customer satisfaction
- Manage and develop a team of professionals to achieve business objectives
- Collaborate with cross-functional teams to ensure seamless service delivery
What You'll Need
- Proven experience in client service management or a related field
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to drive business growth and improve customer satisfaction
About Home Group Limited
Home Group Limited is a leading provider of affordable housing and support services. We are committed to empowering customers to live their best lives and making a positive impact in our communities.
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