Customer Service Resolution Expert
2 days ago
As a Service Desk Engineer at bet365, you will be the primary point of contact for our customers, responsible for resolving their technical issues and providing exceptional customer support. This is an exciting opportunity to work with a leading online betting company and make a real impact on our customers' experiences.
Key Accountabilities:
- Deliver prompt and effective customer support through various channels
- Collaborate with internal teams to identify and resolve technical issues
- Develop and maintain knowledge of our products and services to provide accurate information to customers
Estimated Salary: $62,500 per annum
Benefits Package: Health insurance, retirement plan, paid time off, and other perks
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Customer Relations Expert
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeJob Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...
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Customer Service Expert
12 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BT Group Full timeRole OverviewWe are seeking a skilled Customer Service Expert to join our Home Connections Team in Stoke. This role involves guiding customers through the process of getting their products and services connected, addressing initial queries around in-home setup or first bills.No prior experience is necessary; provided you're naturally helpful, calm, and can...
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Customer Experience Resolution Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...
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Dispute Resolution Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Realm Recruit Full timeJob DescriptionAn exceptional opportunity has arisen for a Senior Associate or Partner to join our Dispute Resolution team at Realm Recruit. With a strong focus on career growth and professional development, we are seeking an experienced litigator with expertise in commercial and property litigation.We offer a competitive salary of £120,000-£180,000 per...
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Global Customer Service Expert
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeCustomer Service PositionWe are recruiting for a Global Customer Service Expert to join our Asian Customer Service team based in Stoke-on-Trent. As a key member of our team, you will be responsible for providing exceptional customer service to our global customer base via Live Chat, telephone and email.Main Responsibilities* Assist customers with various...
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Customer Service Advocate
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleAs a Customer Relations Consultant at Davies, you will play a pivotal role in delivering exceptional customer service and ensuring the resolution of complaints. Your calm demeanor under pressure and experience in handling difficult conversations will be invaluable assets to our team.
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Claims Resolution Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeKey Responsibilities:As a Claims Resolution Specialist at Davies, you will be the first point of contact for customers requiring assistance with their claims. Your role will involve taking accurate and detailed information about new claims via phone, email, or electronic claims forms.You will be responsible for managing inbound calls and making outbound...
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Complaint Resolution Professional
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeCustomer Journey AnalystWe are seeking a skilled Claims Expert to join our team at Davies. As a Customer Journey Analyst, you will play a critical role in analyzing customer data and feedback to improve our customer experience.About the RoleThis Complaint Resolution Professional will be responsible for gathering, analyzing, and interpreting customer data and...
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Customer Service Expert
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Getting In Limited Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Service Apprentice. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.The ideal candidate will have excellent communication skills,...
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Customer Service Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeKey ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...
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Trailer Service Expert
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Allports Group Full timeTrailer Service ExpertWe have an exciting opportunity for a highly skilled Trailer Service Expert to join our After Sales Department at Fenton Stoke-on-Trent.The Job OverviewDeliver exceptional customer service through effective communication and problem-solving skillsCarry out regular servicing, repairs and maintenance on trailers to ensure optimal...
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Claims Expert
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob DescriptionWe are seeking a highly skilled Claims Expert to join our team at Davies, a specialist professional services and technology firm. This is an exciting opportunity for a Customer Insights Specialist to contribute to our mission of delivering exceptional customer experiences.About the RoleThis Complaint Resolution Professional will play a...
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Senior Associate or Partner
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Realm Recruit Full timeSenior Associate or Partner - Dispute Resolution SpecialistWe are seeking a highly experienced Senior Associate or Partner to join our Dispute Resolution team. As a key member of our team, you will be responsible for handling complex high-value litigation cases and providing expert advice to clients.Key Responsibilities:Lead on complex litigation cases,...
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High-Performance Service Expert
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeJoin Our Team as a High-Performance Service ExpertWe are a dynamic and innovative organisation that prides itself on delivering exceptional customer service and achieving excellence in every aspect of our business. We are currently seeking a highly skilled High-Performance Service Expert to join our team and contribute to our success.Salary and BenefitsThe...
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Building Services Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adalta Recruitment Solutions Ltd Full timeJoin our team at Adalta Recruitment Solutions Ltd as a Building Services Expert and play a critical role in the integration of building services into the Crestron system. You will work closely with stakeholders to capture requirements, design, and build, leveraging your expertise in SIMPL Windows programming, IT Cisco Network experience, and Lutron...
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Customer Service Representative
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Staffordshire Waste Recycling Centre Ltd Full timeStaffordshire Waste Recycling Centre LtdJob Overview:We are a family-run business dedicated to sustainability and ethical waste management. We specialise in services such as skip hire, waste disposal, and recycling, fostering strong partnerships with local builders, landscapers, and businesses in the waste management industry.Role Summary:The successful...
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Customer Service and Operations Coordinator
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Everlast Gyms Full timeJob Title: Customer Service and Operations CoordinatorSalary:£23,000 - £27,000 per annum (dependent on experience)Company Overview: Everlast Gyms is a forward-thinking company that prioritizes customer satisfaction and staff development. We're seeking a highly organized and customer-focused individual to join our team as a Customer Service and Operations...
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Field Service Engineer
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Virgin Media Full timeInstallation and Repair SpecialistAs an Installation and Repair Specialist with Virgin Media, you will be responsible for delivering exceptional customer service while installing and repairing our cutting-edge broadband and mobile services.Key Responsibilities:Install and maintain our broadband and mobile services to the highest standardsProvide expert...
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Complaints Resolution Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeAbout the RoleWe are seeking an experienced Complaints Resolution Specialist to join our team at University Hospitals of North Midlands NHS Trust. This is a rewarding opportunity to make a positive impact on patient care and experience.Job DescriptionThe successful candidate will work closely with our Patient Experience Advisors to process and record...
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Senior Lawyer
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Realm Recruit Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Associate or Partner to join our Dispute Resolution team. The successful candidate will possess excellent technical skills, be able to think strategically, and demonstrate a strong ability to work collaboratively with colleagues and clients.This is an exciting opportunity to join a...