Service Delivery Expert
2 days ago
We are seeking a highly skilled Service Delivery Expert to join our IT team at bet365. The successful candidate will be responsible for delivering exceptional service to our employees, ensuring that they have the necessary resources to perform their roles.
The ideal candidate will possess strong analytical and troubleshooting skills, as well as excellent communication skills. They will be able to work independently and as part of a team to resolve technical issues efficiently.
In this role, you will be responsible for:
- Responding to phone calls and emails in a timely manner to provide the best possible service to the business
- Logging all tickets for incidents or requests that are reported
- Ensuring first-line incidents are resolved quickly and efficiently
- Investigating second-line incidents and escalating them where required
- Managing open incidents proactively, working with second- and third-line teams to gain the fastest resolution based on incident SLA
- Providing remote support and fixes
- Providing administrative support to ensure systems are maintained and escalating any resulting issues
The salary for this position is £35,000 - £45,000 per annum, depending on experience.
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Maintenance and Service Delivery Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full timeService Delivery Expert:CV-Library is seeking an experienced Maintenance and Service Delivery Expert to join our team. As a key member of our service delivery team, you will be responsible for providing expert technical support and maintenance services to our customers in the Midlands region.Key Responsibilities:Conduct thorough pre-delivery testing and...
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Home Delivery Expert
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV Library Full timeAbsolute Recruitment is seeking an experienced Home Delivery Expert to join our team on a temporary basis. In this role, you will be responsible for delivering products to customers' specifications, handling customer queries professionally, and assisting with loading and unloading warehouse products.We are looking for someone with at least 1 year of driving...
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Service Delivery Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Culligan International Full timeKey ResponsibilitiesPerform routine maintenance and repairs on water treatment systems to ensure optimal performance and minimize downtime.Conduct installation and troubleshooting of equipment on clients' sites to resolve issues efficiently.Manage service schedules effectively to meet customer needs and expectations.Maintain accurate records of service...
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Cloud Platform Delivery Expert
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the JobWe are seeking a Cloud Platform Delivery Expert to join our team as an embedded Cloud Platform Engineer. This role is ideal for individuals with a passion for working on innovative initiatives and making an immediate impact to the Business.Key ResponsibilitiesWorking as an embedded Cloud Platform Engineer within a software function to deploy,...
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GCSE Delivery Expert
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom National Skills Agency Full timeRole OverviewThis is an exciting opportunity for an Education Support Professional to join the National Skills Agency team. As a GCSE Delivery Expert, you will play a crucial role in supporting our learners with their education goals.Key ResponsibilitiesThe key responsibilities of this role include:Providing academic support to learners with GCSE delivery...
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Building Services Expert
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adalta Recruitment Solutions Ltd Full timeJoin our team at Adalta Recruitment Solutions Ltd as a Building Services Expert and play a critical role in the integration of building services into the Crestron system. You will work closely with stakeholders to capture requirements, design, and build, leveraging your expertise in SIMPL Windows programming, IT Cisco Network experience, and Lutron...
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Curriculum Delivery Expert SEN
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full timeCV-Library, a leading job board, is seeking a skilled Curriculum Delivery Expert SEN to join our team in Stoke, Staffordshire.About the Role:This is an excellent opportunity for a qualified teacher to deliver engaging and effective Science lessons to students with SEMH needs and challenging behaviours.You will work closely with students to support their...
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Cloud Services Delivery Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout bet365bet365 is a leading online betting and gaming company with a strong focus on innovation. We are committed to delivering exceptional products and services to our customers.Job DescriptionWe are seeking a highly skilled Cloud Platform Engineer to join our team. As a Cloud Platform Engineer, you will be responsible for designing, building, and...
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Service Delivery Expert
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hometree Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our Allocations Team. The successful candidate will be responsible for handling customer inquiries, coordinating service appointments, and resolving complaints effectively.
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Route Delivery Expert
3 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000Delivery Driver OpportunityWe are seeking a reliable and skilled Delivery Driver to join our logistics team in Stoke-on-Trent, United Kingdom. As a key member of our team, you will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and...
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IT Service Delivery Expert
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeRequirements and QualificationsTo succeed in this role, you should possess strong analytical and troubleshooting skills, with the ability to communicate effectively over calls and Live Chat. You will also need to be self-motivated, quick to learn, and able to work unsupervised.The following qualifications are essential:Strong interpersonal and customer...
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Customer Service Expert
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BT Group Full timeRole OverviewWe are seeking a skilled Customer Service Expert to join our Home Connections Team in Stoke. This role involves guiding customers through the process of getting their products and services connected, addressing initial queries around in-home setup or first bills.No prior experience is necessary; provided you're naturally helpful, calm, and can...
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Service Delivery Advisor
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Essential Employment Full timeEarn £14.36 per hour (PAYE) as a Service Delivery Advisor with Essential Employment in Stoke on Trent.As a Service Delivery Advisor, you will play a vital role in supporting and processing customer enquiries.Your attention to detail and organizational skills will be essential in maintaining accurate records and procedural manuals.This is a full-time...
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Diagnostic Expert
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeDiagnostic Expert OpportunityThe University Hospital of North Midlands NHS Trust is seeking a highly skilled Diagnostic Expert to join our team in Stoke-on-Trent. As a key member of our laboratory team, you will be responsible for providing high-quality diagnostic services and ensuring the accurate diagnosis of patients.This is an excellent opportunity to...
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Public Cloud Service Delivery Expert
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Bet365 Full timeMain ResponsibilitiesDeploy, operate, and support related cloud resources as an embedded specialist.Take accountability for the end-to-end delivery of cloud resources as part of software product initiatives.Work with and influence others to advocate and guide technical aspects of cloud adoption.Support and consult with stakeholders to drive engineering...
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Vehicles Service and Repair Expert
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Ethero Full timeVehicles Service and Repair Expert Wanted!Are you passionate about delivering exceptional vehicle maintenance and repair services? Do you have what it takes to join our dynamic team at Ethero as a Vehicles Service and Repair Expert? We're looking for skilled individuals who share our commitment to excellence in the automotive sector!Responsibilities:Service...
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IT Service Delivery Manager
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeBecome Part of Our Dynamic IT TeamAs an IT Service Delivery Manager at Bet365, you'll be responsible for overseeing the delivery of our IT services. This is a great opportunity to join a dynamic team and contribute to our continued success.We're looking for a motivated individual with a passion for testing and service quality. If you have experience in...
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Refrigeration Service Delivery Expert
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Full timeJob DescriptionThis field-based role requires travel across designated regions, providing variety and hands-on experience. The successful candidate will manage the maintenance and servicing of industrial refrigeration units, reporting their work to the office team and engaging with clients on-site.
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Heating Service Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom PH Jones Full timeAbout the Job:We are seeking skilled Gas Engineers to join our expert team in Stoke-On-Trent and surrounding areas. As a sub-contractor, you will have the opportunity to work with high-quality equipment and access our national helpdesk for support.The ideal candidate will have a valid driving license, right to work in the UK, and be Gas Safe registered....
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Service Delivery Manager
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Eden Futures Full timeAbout the RoleWe are seeking an experienced Service Delivery Manager to join our team at Eden Futures.This role offers a unique opportunity to lead and manage our services, ensuring we deliver high-quality support to individuals with learning or physical disabilities, acquired brain injury, autism, or mental illness.