Customer Service Coordinator

7 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time
Job Description

The Customer Support Analyst will be responsible for delivering a first-line support service, receiving incidents and service requests from various routes, including telephone, intranet, and email.

Responsibilities
  • To provide timely and effective support to customers, addressing their queries and concerns.
  • To collaborate with the Service Desk team to ensure seamless communication and issue resolution.
Requirements and Qualifications

A salary of £30,000 - £40,000 per annum reflects the demands of this role. To succeed, you will need:

  • Strong communication and interpersonal skills.
  • Excellent problem-solving and analytical abilities.
Working Environment

You will work in a fast-paced environment, collaborating with a dedicated team to achieve our goals. We offer:

  • A comprehensive training program to support your growth and development.
  • Ongoing support and guidance from a experienced team leader.


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