Infrastructure Services Coordinator

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Key Responsibilities

The Infrastructure Services Coordinator will play a vital role in ensuring the seamless operation of our development and production environments.

As a key member of our infrastructure services team, you will be responsible for coordinating infrastructure systems and operations, including server patching and hardware fault resolution.

You will also work closely with other teams to maintain playbooks and standard operating procedures, organize firewall changes and connectivity issues, and troubleshoot server-related incidents and problems.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Coordinating infrastructure systems and operations, including server patching and hardware fault resolution.
  • Monitoring server health, alarm statuses, and system capacity.
  • Performing trend analysis for system performance.
  • Completing daily, weekly, and monthly server and infrastructure checks.
  • Working with other teams, maintaining playbooks and standard operating procedures.
  • Organizing firewall changes and connectivity issues, while troubleshooting server-related incidents and problems.
  • Resolving P1 and P2 critical incidents.
  • Supporting release management, including building and deploying application releases.
  • Communicating change control activities, as well as conducting post-live system checks.
  • Coaching and developing team members to ensure progression plans are agreed upon and completed.

Salary: £55,000 - £75,000 per annum, depending on experience.



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