Night Shift Service Desk Analyst
4 weeks ago
Join our team as a Night Shift Service Desk Analyst and enjoy a unique opportunity to work in a fast-paced IT support environment
You will be responsible for providing top-notch technical support for access and tools, leveraging your expertise in service cloud: reading and monitoring.
About the Role:
- Support clients with technical queries and issues related to access and tools.
- Collaborate with internal teams to ensure seamless issue resolution.
- Stay up-to-date with industry trends and best practices.
Requirements:
- Experience in IT support or a related field.
- Knowledge of MongoDB and its applications.
- Fluent in Mandarin language is a plus.
- Excellent time management and organizational skills.
Benefits:
- Competitive hourly rate of £24.50.
- Flexible working hours including night shifts.
- Opportunity to grow with our company.
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