Customer Service Administrator

1 week ago


London Borough of Harrow, United Kingdom AWD online Full time

At AWD online, we are seeking a highly skilled Customer Service Administrator to join our team in Hatch End, Harrow, North West London. The ideal candidate will have exceptional organisational skills, the ability to multitask and provide excellent customer service with a positive attitude towards work.

We offer a competitive salary of £25,000+ per annum, depending on experience, and a full-time, permanent position. As the Customer Service Administrator, you will be responsible for efficiently managing filing systems, processing stock orders, liaising with couriers and preparing invoices promptly and accurately.

You will also handle customer complaints and queries with professionalism and empathy, escalating to the senior management team when required. Additionally, you will record staff holidays, absences and manage other HR administrative tasks. If you have previous experience in customer service and a strong administrative background, we encourage you to apply for this exciting opportunity.



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