Customer Service Administrator
23 hours ago
Our leading Douglas-based Finance Sector Client is undergoing a time of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking a Customer Service Administrator for their team on an initial 6-month fixed term contract (FTC).As Customer Service Administrator you will be responsible for: * Reviewing new business applications for quality and regulatory Anti-Money Laundering and Counter Terrorism Financing control purposes * Ensuring that new business applications have been accepted and processed in line with the internal guidelines & procedures * Contacting Financial Advisers and Customers to request outstanding information * Client set up and ongoing servicing on the Customer Relations Management system and the Platform, including web supportThe ideal candidate for the Customer Service Administrator role will have: * A minimum of 2 years' financial services experience ideally in new business * Ability to effectively manage customer and staff relationships whilst managing expectations and delivering against deadlines * Good communication skills both oral and written * Have good organisational skills * Ability to deliver accuracy and quality performance * Strong attention to detail
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Customer Service Administrator
2 months ago
Castletown, Isle of Man, United Kingdom CV-Library Full timeOur leading Douglas-based Finance Sector Client is undergoing a time of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking a Customer Service Administrator for their team on an initial 6-month fixed term contract (FTC). As Customer Service Administrator you will be...
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Administrator - Policy Servicing Team
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Position Overview**: As an Administrator in the Policy Servicing Team, you will be responsible for providing vital support in the day-to-day operations of policy servicing within the organization. This role involves efficiently handling policy changes, updates, and endorsements while ensuring accurate record-keeping and compliance with company guidelines...
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Customer Support Administrator
4 weeks ago
Douglas, Isle of Man, United Kingdom CV-Library Full timeOur leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team. The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...
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Trainee Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** **Job Details**: As a Trainee you will be closely supported and trained by other very experienced team members to become a key part of the department and lay the foundations for your future career with Utmost International Isle of Man. We are looking for someone who wants to develop their innate skillset, learn new skills and...
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Senior Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** The main purpose of this role is to contribute to our AML/CFT control environment by performing the review and monitoring of high risk and PEP cases as well as evaluating referrals of potential PEPs from the business. The role also involves training and accrediting colleagues in AML/CFT matters and being a key contact point for AML/CFT...
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Customer Services Trainer
1 month ago
Isle of Man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeApplication closing date: 19th November 2024 Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco,...
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Customer Services Trainer
1 month ago
isle of man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeApplication closing date: 19th November 2024Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada...
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Administrator
8 months ago
Isle Of Man, United Kingdom IQ-EQ Full timeCompany Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks accurately...
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Junior Administrator
7 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** As a Junior Office Administrator, you will play a crucial role in ensuring the efficiency and effectiveness of their daily office operations. You will provide administrative support to various departments, assist in maintaining a well-organized office environment, and contribute to a positive work atmosphere. **Policy Overview**: As a...
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Compliance Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. Within this role you should expect to deal with a variety of client...
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Senior Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Position Overview**: The New Business & Welcome Team Administrator plays a crucial role in supporting the company's growth by efficiently handling new business inquiries and ensuring a warm and welcoming experience for new clients, customers, and employees. This position requires a detail-oriented, organized, and customer-focused individual who can manage...
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Senior Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** Our client is seeking an experienced Senior Administrator to join their team. As a Senior Administrator, you will work within their Corporate Services department to provide an accurate and efficient service to their busy international client portfolio. **Policy Overview**: As a Senior Administrator, you will work within their...
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Client Administrator
7 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** Our client is looking for an experienced and detail oriented Client Administrator to join their team. As Client Administrator, you will work within their Corporate Services Department to service a busy international client portfolio. You will work closely with the small team to provide high quality support to clients through general...
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Senior Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Position Overview**: The Customer Outcome Improvements Specialist is a strategic role within an organization, responsible for identifying, analyzing, and implementing initiatives to enhance customer experience and satisfaction. This role involves understanding customer needs, feedback, and pain points to develop improvement strategies that lead to better...
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Senior Administrator
2 months ago
Douglas, Isle of Man, United Kingdom CV-Library Full timeOne of our TCSP clients who provide corporate and fiduciary services to clients around the world is experiencing growth within the business following recent corporate acquisitions and are now seeking a Senior Administrator within the Fund Services team. As Senior Administrator (Fund Services) you will be responsible for: * On instruction from the...
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Company and Trust Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** Our client is looking for a skilled Company and Trust Administrator to join their team. Your attention to detail, knowledge of regulatory requirements, and commitment to client satisfaction will be instrumental in delivering high-quality service. **Policy Overview**: As a Company and Trust Administrator, you will play a crucial role...
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Senior Company
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** Our client is seeking an experienced and detail-oriented Senior Company & Trust Administrator to join their team. As a Senior Company & Trust Administrator, you will play a critical role in managing and overseeing the administration of company structures and trusts. Your in-depth knowledge of corporate and trust administration,...
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Customer Service Team Leader
4 weeks ago
isle of man, United Kingdom Canada Life Group (UK) Ltd (The) Full timeApplication closes Wednesday 20th November Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada...
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Trainee Administrator
8 months ago
Isle Of Man, United Kingdom IQ-EQ Full timeCompany Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of assigned Trust administration tasks...
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Trainee Administrator
6 months ago
Isle of Man, United Kingdom Shearwater Recruitment Full time**Short Description** We have a brand new and exciting role, to join our Client Services Team as a Junior Trust & Company Administrator. We have a brand new and exciting role, to join our Client Services Team as a _Junior Trust & Company Administrator._ **Accountabilities** - Processing new business documentation under instruction - Carrying out...