Customer Service Administrator

2 months ago


Castletown Isle of Man, United Kingdom CV-Library Full time

Our leading Douglas-based Finance Sector Client is undergoing a time of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking a Customer Service Administrator for their team on an initial 6-month fixed term contract (FTC).

As Customer Service Administrator you will be responsible for:

* Reviewing new business applications for quality and regulatory Anti-Money Laundering and Counter Terrorism Financing control purposes

* Ensuring that new business applications have been accepted and processed in line with the internal guidelines & procedures

* Contacting Financial Advisers and Customers to request outstanding information

* Client set up and ongoing servicing on the Customer Relations Management system and the Platform, including web support

The ideal candidate for the Customer Service Administrator role will have:

* A minimum of 2 years' financial services experience ideally in new business

* Ability to effectively manage customer and staff relationships whilst managing expectations and delivering against deadlines

* Good communication skills both oral and written

* Have good organisational skills

* Ability to deliver accuracy and quality performance

* Strong attention to detail



  • Castletown, Isle of Man, United Kingdom Orchard Recruitment Ltd Full time

    Our leading Douglas-based Finance Sector Client is undergoing a time of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking a Customer Service Administrator for their team on an initial 6-month fixed term contract (FTC).As Customer Service Administrator you will be responsible...


  • Douglas, Isle of Man, United Kingdom CV-Library Full time

    Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team. The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...


  • Isle of Man, United Kingdom Pybus Recruitment Full time

    **Job Title: Customer Service Operative (Car Dealership)** **Salary**:Highly Competitive Salary + Bonus **Location**:Braddan, Isle of Man **Full Time and Permanent - Monday to Friday - 8.00 am-6.00 pm** **Benefits**: - 22 days Holiday + Bank Holidays. - £750 relocation package (if relocating) - 10% income tax national insurance holiday after the first...


  • Isle of Wight, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    Even during these unprecedented times, my client, a global leading financial services organisation is still very much "business as usual". One of their divisions based on the Isle of Wight is an area of the business offers a telephone & video based service of regulated advice and guidance to customers As a member of the team, your responsibilities will...

  • Trainee Administrator

    6 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** **Job Details**: As a Trainee you will be closely supported and trained by other very experienced team members to become a key part of the department and lay the foundations for your future career with Utmost International Isle of Man. We are looking for someone who wants to develop their innate skillset, learn new skills and...


  • Isle of Man, United Kingdom Colin Pybus Recruitment Full time

    **Job Title: Customer Service Operative (Car Dealership)** **Salary: Highly Competitive Salary + Bonus** **Location: Braddan, Isle of Man** **Full Time and Permanent - Monday to Friday - 8.00am-6.00pm** **Benefits**: - 22 days Holiday + Bank Holidays. - £750 relocation package (if relocating) - 10% income tax national insurance holiday after the first...

  • Senior Administrator

    6 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** The main purpose of this role is to contribute to our AML/CFT control environment by performing the review and monitoring of high risk and PEP cases as well as evaluating referrals of potential PEPs from the business. The role also involves training and accrediting colleagues in AML/CFT matters and being a key contact point for AML/CFT...

  • Administrator

    8 months ago


    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks accurately...

  • Junior Administrator

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** As a Junior Office Administrator, you will play a crucial role in ensuring the efficiency and effectiveness of their daily office operations. You will provide administrative support to various departments, assist in maintaining a well-organized office environment, and contribute to a positive work atmosphere. **Policy Overview**: As a...


  • Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. Within this role you should expect to deal with a variety of client...

  • Senior Administrator

    6 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking an experienced Senior Administrator to join their team. As a Senior Administrator, you will work within their Corporate Services department to provide an accurate and efficient service to their busy international client portfolio. **Policy Overview**: As a Senior Administrator, you will work within their...

  • Client Administrator

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for an experienced and detail oriented Client Administrator to join their team. As Client Administrator, you will work within their Corporate Services Department to service a busy international client portfolio. You will work closely with the small team to provide high quality support to clients through general...


  • Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for a skilled Company and Trust Administrator to join their team. Your attention to detail, knowledge of regulatory requirements, and commitment to client satisfaction will be instrumental in delivering high-quality service. **Policy Overview**: As a Company and Trust Administrator, you will play a crucial role...

  • Senior Company

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking an experienced and detail-oriented Senior Company & Trust Administrator to join their team. As a Senior Company & Trust Administrator, you will play a critical role in managing and overseeing the administration of company structures and trusts. Your in-depth knowledge of corporate and trust administration,...

  • Trainee Administrator

    8 months ago


    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of assigned Trust administration tasks...

  • Trainee Administrator

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** We have a brand new and exciting role, to join our Client Services Team as a Junior Trust & Company Administrator. We have a brand new and exciting role, to join our Client Services Team as a _Junior Trust & Company Administrator._ **Accountabilities** - Processing new business documentation under instruction - Carrying out...

  • Client Administrator

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **About the Role** As Client Administrator, you will work within their Corporate Services Department to service a busy international client portfolio. You will work closely with the small team to provide high quality support to clients through general administration, payment processing, basic bookkeeping, and compliance-related duties. You will be exposed...


  • Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Responsibilities**: Client Service Excellence: - Drive positive results in client service by ensuring prompt and effective responses to client needs. - Foster strong and positive relationships with clients, serving as a key point of contact. Operational Efficiency: - Contribute to operational efficiency within the trust and corporate services team. -...

  • Senior Administrator

    8 months ago


    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks accurately...

  • Trust Administrator

    7 months ago


    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking a Trust Administrator to join their team. The Trust Administrator will play a crucial role in managing and administering trust accounts and ensuring that all trust-related activities are carried out efficiently and in compliance with legal and regulatory requirements. **Policy Overview**: As a Trust...