Customer Service and Administration Professional
18 hours ago
We are currently seeking a highly skilled Customer Service and Administration professional to join our dynamic team at Brook Street.
Key Responsibilities:- Email and Outlook management
- Providing exceptional customer service and developing strong relationships with customers through inbound and outbound calls, emails, and other communication channels.
- Purchasing parts and raising Purchase Orders (POs) and Invoices for various projects.
- Running works reports, quoting works, and coordinating compliance to ensure high standards are maintained.
- Customer communications, repairs planning, and diary management to deliver outstanding customer service.
This role involves ensuring customer satisfaction, mitigating issues, and maintaining high standards of compliance in a fast-paced office environment.
The successful candidate will play a critical part in driving business growth, enhancing customer experience, and contributing to the company's success.
Salary: £27,000 per annum, depending on experience
Annual Leave: 28 days
Job Type: Full-time, Permanent
Location: Harrow
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