Customer Service and Administration Expert

1 week ago


City Of London, United Kingdom Cavendish Professionals Full time

About Cavendish Professionals

Cavendish Professionals is a leading recruitment agency based in the heart of NW London, dedicated to providing exceptional customer service solutions to businesses across various industries.

Job Summary:

We are currently seeking an experienced Customer Service and Administration Expert to join our team. As a key member of our Commercial Operations team, you will be responsible for delivering outstanding customer service, ensuring seamless administration duties, and supporting the team in achieving business objectives.

Key Responsibilities:

  • Provide exceptional customer service via telephone, email, and other communication channels.
  • Accurately complete job bookings, manage customer queries, and maintain accurate records.
  • Prepare and send invoices to customers, update databases, and ensure all information is up-to-date.

Requirements:

  • Demonstrable experience in customer-facing roles, with a strong track record of delivering excellent service.
  • Advanced Microsoft Office skills, including Excel, Word, and Outlook.
  • Previous experience in administration duties, such as data entry, filing, and document management.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Salary and Benefits:

The successful candidate can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus additional benefits, including comprehensive training, opportunities for career advancement, and a positive work-life balance.



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