EMEA Sales Operations Specialist

5 days ago


City Of London, United Kingdom Vertex IT Solutions Ltd Full time
Job Overview:

Vertex IT Solutions Ltd is looking for an experienced EMEA Sales Administrator / Lead Generator to join their team.


Responsibilities:
  • Develop and implement a process for managing financial documentation issuance to expedite client payments
  • Assist Account Managers with admin tasks related to renewals, including internal and external liaison for relevant documentation
  • Review existing contract database to identify missing or unsigned paperwork, working closely with Account Managers and clients to rectify
  • Liaise between Account Managers and Finance teams regarding aged debt issues, invoice queries, and the annual CPI increase process
  • Monitor and track client usage declarations, ensuring accurate invoicing with Billing
  • Support Account Managers in setting up and monitoring trials
  • Log and monitor cancellations, communicating with Finance and Billing to manage termination and service removal
  • Collaborate with Account Managers to create detailed client overviews, mapping sales and usage trends over time and identifying opportunities and threats
  • Maintain an up-to-date and accurate EMEA sales pipeline (Salesforce)


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