Turkish Speaking Customer Service Representative

1 month ago


Edinburgh, Edinburgh, United Kingdom trip Group Full time
Customer Service Representative - Turkish Language

We are seeking a highly skilled and customer-focused Turkish speaking Customer Service Representative to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their queries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide customer service to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve team goals and objectives
  • Stay up-to-date with company policies, procedures, and promotions
  • Participate in regular team huddles and contribute to team discussions

Requirements:

  • Fluent in Turkish and English
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Good knowledge of Microsoft Office suite
  • Proficient typing abilities

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Trip.com Group is a leading global travel service provider, offering a range of travel products and services to customers worldwide. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.



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