Turkish Speaking Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Turkish speaking Customer Service Representative to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their queries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide customer service to customers via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the customer service team to achieve team goals and objectives
- Stay up-to-date with company policies, procedures, and promotions
- Participate in regular team huddles and contribute to team discussions
Requirements:
- Fluent in Turkish and English
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Good knowledge of Microsoft Office suite
- Proficient typing abilities
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
Trip.com Group is a leading global travel service provider, offering a range of travel products and services to customers worldwide. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.
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