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Greek Speaking Customer Service Advisor

1 month ago

Edinburgh, Edinburgh, United Kingdom trip Group Full time
Customer Service Representative Opportunity

We are seeking a passionate and enthusiastic Greek speaking Customer Service Representative to join our team in Edinburgh. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving their queries via call, chat, and email.

Key Responsibilities:
  • Provide exceptional customer service and resolve customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve sales and customer satisfaction targets.
  • Stay up-to-date with the latest company policies, procedures, and promotions.
  • Participate in regular team huddles and contribute to the development of the team.

Requirements:
  • Fluent in Greek and English.
  • Excellent communication and problem-solving skills.
  • Good knowledge of Microsoft Office suite.
  • Ability to remain calm and logical in challenging situations.

What We Offer:
  • A competitive salary of £24,000 per annum plus a £1000 language allowance.
  • A comprehensive benefits package, including 32 days annual leave, workplace health cash plan, and life and health insurance.
  • Opportunities for career development and growth within the company.

Why Trip.com Group?
We offer a supportive and inclusive work environment that values diversity and promotes career growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.