Greek Speaking Customer Service Representative

4 weeks ago


Edinburgh, Edinburgh, United Kingdom trip Group Full time

About the Role

We are seeking a skilled and enthusiastic Greek speaking customer service professional to join our team in Edinburgh.

As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels.

You will be responsible for handling customer queries, resolving issues, and providing solutions in a timely and professional manner.

Key Responsibilities

  • Provide excellent customer service through call, chat, and email channels
  • Resolve customer queries and issues in a timely and professional manner
  • Attend regular team huddles to stay updated on company policies and procedures
  • Assist in ad-hoc assigned projects to support business growth

Requirements

  • Fluent in Greek and English
  • Effective communication and problem-solving skills
  • Good knowledge of Microsoft Office suite
  • Proficient typing abilities

What We Offer

  • Competitive salary of £24,000 per annum
  • £1000 language allowance
  • Opportunities for career growth and development
  • Excellent benefits package, including 32 days annual leave and flexible working hours


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