German Speaking Customer Service Advisor
3 weeks ago
About the Role:
We are seeking a skilled German speaking customer service representative to join our team in Edinburgh, providing exceptional service to our customers and resolving travel-related queries.
Main Responsibilities:
- Deliver high-quality customer service via call, chat, and email.
- Respond to customer inquiries with empathy and patience.
- Stay up-to-date with company policies, promotions, and initiatives.
- Participate in team huddles and contribute to a collaborative work environment.
What We Offer:
- A competitive salary of £24,000 per annum.
- A £1,000 language allowance.
- 32 days annual leave.
- A comprehensive benefits package, including health cash plan, employee well-being program, and enhanced sick pay.
Requirements:
- Fluency in German and English.
- Excellent communication and problem-solving skills.
- Previous customer service experience.
Why Choose Trip.com Group:
At Trip.com Group, we prioritize personal growth and career development. Our open and inclusive culture supports employees in achieving their goals and driving global impact.
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