German Speaking Customer Service Advisor

3 weeks ago


Edinburgh, Edinburgh, United Kingdom trip Group Full time

About the Role:

We are seeking a skilled German speaking customer service representative to join our team in Edinburgh, providing exceptional service to our customers and resolving travel-related queries.

Main Responsibilities:

  • Deliver high-quality customer service via call, chat, and email.
  • Respond to customer inquiries with empathy and patience.
  • Stay up-to-date with company policies, promotions, and initiatives.
  • Participate in team huddles and contribute to a collaborative work environment.

What We Offer:

  • A competitive salary of £24,000 per annum.
  • A £1,000 language allowance.
  • 32 days annual leave.
  • A comprehensive benefits package, including health cash plan, employee well-being program, and enhanced sick pay.

Requirements:

  • Fluency in German and English.
  • Excellent communication and problem-solving skills.
  • Previous customer service experience.

Why Choose Trip.com Group:

At Trip.com Group, we prioritize personal growth and career development. Our open and inclusive culture supports employees in achieving their goals and driving global impact.



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