Customer Service Advisor

4 weeks ago


Edinburgh, Edinburgh, United Kingdom playced Full time

We are seeking a skilled Customer Service Advisor to join our team at Playced. This is a 12-month fixed term contract based in Edinburgh, with a salary of £22,500 per annum.

The role involves handling incoming calls, making outbound follow-up calls, and escalating queries and complaints where necessary. You will also be responsible for gathering information and facts from internal teams, building long-lasting relationships with clients, and providing administrative support to the wider team.

To be successful in this role, you will need:

  • Previous telephone-based customer service experience
  • Good administration skills
  • A confident and outgoing personality

In return, you will receive:

  • A basic salary of £22,500 per annum
  • A 12-month fixed term contract
  • A Monday to Friday, 9am to 5pm schedule
  • 34 days holiday including Scottish bank holidays
  • Opportunity to buy up to 5 days extra holiday
  • No 12-hour days or weekends
  • Matched charity donations
  • Annual training budget and gym flex scheme


  • Edinburgh, Edinburgh, United Kingdom playced Full time

    We are seeking a highly skilled Customer Service Advisor to join our team at Playced. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.The ideal candidate will have previous experience in a customer-facing role, with a strong focus on providing excellent communication...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our clients and our workshop.As a Service Advisor, you will inform and consult with clients on vehicle servicing, keeping them up-to-date at every stage of their journey through the service department.You will also liaise...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our clients and our workshop.As a Service Advisor, you will inform and consult with clients on vehicle servicing, keeping them up-to-date at every stage of their journey through the service department.You will also liaise...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    Job Title: German Speaking Customer Service AdvisorAbout the Role:We are seeking a passionate and enthusiastic German speaking Customer Advisor to join our team in our Edinburgh office. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional service and resolving their queries via call, chat, and email.Key...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full time

    Job DescriptionWe are seeking a skilled Service Advisor to join our team at Arnold Clark Edinburgh Seafield MG branch. This role offers a range of benefits, including: 33 days' holiday allowance with opportunities for growth Generous retail discounts Private healthcare Simplyhealth - access to a GP 24/7 and claim money back on medical and dental treatments...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a skilled Service Advisor to provide exceptional customer care and act as the vital link between our clients and our workshop.As a Service Advisor, you will inform and consult on vehicle servicing, keeping our clients up-to-date at every stage of their journey through the service department.You will liaise with technicians and...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated Service Advisor to provide exceptional customer care and act as the vital link between our clients and our workshop.As a Service Advisor, you will inform and consult on vehicle servicing, keeping our clients up-to-date at every stage of their journey through the service department.You will liaise with...

  • Service Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Edinburgh Seafield MG branch.We offer:33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity...


  • Edinburgh, Edinburgh, United Kingdom Trip Full time

    At Trip, we are seeking a passionate and enthusiastic German Speaking Customer Advisor to join our team in our Edinburgh office.You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We integrate travel resources from industry partners and help travellers worldwide pursue the perfect trip with exceptional travel products and services.We have four contact centres around the globe, providing 24/7 customer...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    We're Looking for a Dedicated Dutch Speaking Customer Service AdvisorAt Trip.com Group, we're committed to providing exceptional customer service to our travelers worldwide. We're seeking a passionate and enthusiastic Dutch Speaking Customer Service Advisor to join our team in Edinburgh, UK.Key Responsibilities:Provide exceptional service to our customers,...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. Our company integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.We have four contact centres around the globe based in Japan,...


  • Edinburgh, Edinburgh, United Kingdom Cameron Clarke Associates Full time

    Service Advisor Role at Cameron Clarke AssociatesWe are seeking a skilled Service Advisor to join our team at Cameron Clarke Associates in Edinburgh. The ideal candidate will have experience working in a fast-paced dealership environment and possess strong communication skills.As a Service Advisor, you will be responsible for ensuring the efficient operation...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service Advisor OpportunityWe are seeking a motivated and enthusiastic individual to join our Customer Services Department as a Trainee Customer Service Advisor.This is an exciting opportunity to develop a career in a customer-focused environment, working with people to provide excellent service and support.As a Trainee Customer Service Advisor, you...


  • Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full time

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our Customer Services Department as a Trainee Advisor.As a Trainee Advisor, you will have the opportunity to develop your skills and knowledge in customer service, working with a diverse range of customers and stakeholders.You will be responsible for providing excellent...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We offer a range of travel products and services, integrating resources from industry partners to help travellers worldwide pursue their perfect trip.Our TeamWe have four contact centres around the globe, providing 24/7 customer...

  • Service Advisor

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Arnold Clark. Careers Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Arnold Clark. Careers in Edinburgh Seafield MG branch. This is a fantastic opportunity for an articulate and warm communicator to deliver a fantastic experience for all our service and vehicle repair customers.Key ResponsibilitiesHandle all customer requirements for service and...


  • Edinburgh, Edinburgh, United Kingdom M&G Full time

    We are seeking a highly skilled Customer Service Consultant to join our dynamic team at M&G plc.The successful candidate will be responsible for delivering an industry-leading level of customer service as part of our inbound contact centre team.Key responsibilities will include providing accurate and straightforward information to our advisors and customers,...


  • Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full time

    About The RoleDelivering Exceptional Customer ServiceSunbelt Rentals Careers is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for providing best-in-class service to our customers, building relationships, and driving upselling opportunities.Your Key ResponsibilitiesManage...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edinburgh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...