Client Retention Marketing Specialist
2 days ago
**About the Company**
S3 Associates Ltd is a leading HR Tech business, recognised for its innovative approach to employee engagement. As a fast-growing company, we are seeking an experienced marketing professional to join our team as a Client Retention Marketing Manager.
**The Role**
This role involves managing and executing client marketing campaign strategy and engagement plans, focusing on B2B clients. The ideal candidate will have a strong understanding of HubSpot CRM and Umbraco, with experience in full-funnel marketing and copywriting.
**Responsibilities**
- Tactical execution and management of client communications and events
- Multimedia asset creation to support campaigns, including copywriting and briefing design
- Support on client advocacy strategy and integrated communications plan to demonstrate impact and ROI
- Client channel management and execution: email, social, client hub
- Support and execute B2B client events, including webinars/in-person advocacy roundtables and annual awards
- Build strong collaboration between marketing and client teams to create and implement strategic campaigns
- Analyse campaign data to identify trends, optimise strategies, and improve results
**Qualifications and Skills**
- BSc/MSc degree or recognised accreditation in Marketing
- 2+ years' experience in a B2B SaaS marketing role
- Employee benefits or HR Tech experience preferred
- Experienced in HubSpot CRM and Umbraco
- End-to-end campaign management experience (full-funnel marketing)
- Knowledge of effective marketing tools for client communications and engagement
- Copywriting experience and ability to work with internal/external content and creative teams
- Strong analytical skills and experience with marketing analytics tools (Hubspot)
- Ability to work independently and as part of a team in a fast-paced environment
- Attention to detail
- Stakeholder management
- Project management
- Strong communication skills
- Client-focused
- Event experience (webinars, trade shows, and awards)
**Compensation Package**
In return, the company offers a competitive basic salary of £45,000 plus KPI bonus, share options, 25 days annual leave, and an attractive benefits package.
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