Client Engagement and Retention Specialist

2 weeks ago


London, Greater London, United Kingdom Entain Group Full time

As a Client Engagement and Retention Specialist, you will play a critical role in maintaining our client base and driving business growth.

Your key responsibilities will include analyzing customer feedback and data to identify trends and opportunities for improvement.

You will develop and implement strategies to enhance client satisfaction and loyalty, leveraging your skills in negotiation, communication, and project management.

A successful candidate will have experience working in the gaming or sports betting industry and hold a solid understanding of regulatory compliance.

The compensation package includes a competitive salary of $150,000 - $220,000 per year, based on experience and location, as well as a range of benefits including regular bonuses and a stake in our success through our ShareSave scheme.



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