Retention and Engagement Strategist
17 hours ago
We are seeking a highly skilled Membership Marketing Manager - Retention and Engagement to join our team at Illuminate Recruitment Ltd. The successful candidate will be responsible for creating and executing programmes designed to enhance member retention and engagement, develop annual events, and create marketing activities that showcase the benefits of membership.
Responsibilities:
- Collaborate with the Head of Strategic Marketing to create and execute a global retention and engagement programme.
- Ensure the timely delivery of events, content, and services to boost member retention.
- Develop and deliver timely, relevant content across platforms to engage members.
- Continuously improve the members-only area of the website and digital services.
- Create marketing materials for the annual member renewal programme using data insights.
- Plan and deliver online and in-person events to enhance member engagement.
- Support acquisition programmes leveraging member advocacy and testimonials.
- Develop feedback loops and satisfaction surveys to inform retention strategies.
- Collaborate with teams to enhance the member offer and promote relevant benefits.
- Work with the member club/hotel to develop and promote relevant offers.
- Use data trends and insights to improve retention and engagement efforts.
- Enhance data-driven retention programmes and improve member journeys.
- Maintain relationships with members to ensure satisfaction and engagement.
- Support and develop the marketing team to deliver engaging member content.
- Assist with budget management, invoicing, and payments.
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Retention Strategist
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Retention and Engagement Specialist
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Customer Retention Strategist
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Data-Driven Marketing Strategist
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Customer Retention and Loyalty Strategist
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Retention and Engagement Specialist
1 day ago
London, Greater London, United Kingdom Illuminate Recruitment Ltd Full timeJob Title: Retention and Engagement SpecialistAbout the Opportunity:We are seeking a skilled Retention and Engagement Specialist to join our team. In this exciting role, you will be responsible for developing and executing a global retention and engagement programme, ensuring timely delivery of events, content, and services, and analyzing data trends and...
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Retention and Engagement Specialist
3 days ago
London, Greater London, United Kingdom Illuminate Recruitment Ltd Full timeRole Overview:This dynamic role requires a seasoned professional to drive member engagement and retention. You will be responsible for creating and executing global retention and engagement strategies, delivering timely events, content, and services to boost member retention, and developing feedback loops and satisfaction surveys to inform retention...
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Customer Experience Strategist
3 days ago
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Customer Engagement Strategist
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Retention and Engagement Leader
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Global Engagement Strategist
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Communication Strategist
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Digital Engagement Strategist
1 month ago
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Customer Retention Strategist
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London, Greater London, United Kingdom The School of Life Full timeThe School of Life is seeking a highly skilled Retention and Engagement Specialist to join their team. In this role, you will be responsible for driving subscriber activation and retention, creating personalised customer experiences that drive loyalty and long-term engagement.About the RoleWe are looking for someone who is highly numerate, analytical, and...