Administrative Support Officer

2 weeks ago


Chichester, West Sussex, United Kingdom NHS Full time
Job Title: Clerical and Data Officer

The NHS is seeking a highly organized and detail-oriented Clerical and Data Officer to join our team. As a key member of our Sexual Health service, you will play a vital role in ensuring the smooth operation of our services.

Main Responsibilities:
  • Patient Records Management: Accurately enter and update patient information in health records systems, maintaining confidentiality and adhering to data protection policies.
  • Appointment Management: Handle appointment bookings, cancellations, and rescheduling, ensuring smooth patient flow and efficient use of clinic time.
  • Reception Duties: Provide frontline reception services, greeting patients, answering inquiries, and directing them to the appropriate services.
  • Communication Coordination: Facilitate communication between healthcare professionals and patients, managing incoming calls, and ensuring timely follow-up on patient needs.
  • Reporting and Documentation: Prepare reports, manage correspondence, and maintain an organized filing system to support clinical staff.
  • Support Services: Assist in the coordination of meetings, manage supplies, and support other administrative functions as needed.
Requirements:
  • Level 2 NVQ or equivalent
  • Knowledge of code of conduct
  • Awareness of need for confidentiality
  • Awareness of health board values
  • Knows when to escalate concerns
Experience:
  • Experience working in a caring or health environment
Aptitude and Abilities:
  • Caring and compassionate attitude
  • Good communication skills, team and patient
  • Work effectively as a team or individually
  • Good organizational skills
Values:
  • Friendly and helpful
  • Non-judgmental
  • Motivated
  • Willing to learn
Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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