Customer Success Specialist
2 days ago
As a Customer Success Specialist at Peloton, you will be the front-line business driver in our retail showrooms. You will exhibit a keen knowledge of our product, services, and company.
We are looking for upbeat, hardworking, and results-driven individuals who can understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales.
Your Daily Impact at Peloton- Focus on achieving and exceeding individual sales goals
- Maximize sales through excellent customer service, product knowledge, and merchandise presentation
- Proactively record and maintain client information and preferences to drive your business
- Develop a deep knowledge and understanding of Peloton's products and brand image
- Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up
- Provide outstanding customer service at all times
- Work professionally with fellow sales specialists in a team environment and across other functions
- Help to maintain visual/physical standards of store
- Prior sales experience - preferably in a customer-focused environment
- Entrepreneurial spirit with a desire to exceed sales goals
- Enthusiastic, energetic, and personable professional demeanor
- Excellent written and verbal communication skills
- Ambitious, hardworking and team-oriented
- An appreciation of fitness and a balanced lifestyle
- Must be able to work some weekends and holidays
- Proficiency with MS applications (Word, Excel, etc) and Apple Products
The estimated annual salary for this position is $70,000-$80,000 based on industry standards and location.
About PelotonPeloton provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment].
Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.
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