Customer Service Support Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Caresoft Global Ltd Full time

**Job Title:** Customer Service Support Specialist

**About the Role:** We are seeking an enthusiastic candidate to join our Customer Service Operations Department as a Customer Service Support Specialist for a 12-month contract opportunity.

**Key Responsibilities:**

  • Run reports via SAP and SAP Processing.
  • Manage Excel reports and deal with discrepancies.
  • Collaborate with a multi-skilled team to deliver excellent customer service.
  • Develop strong communication skills and knowledge of working within systems and processes.

**Requirements:**

  • Previous experience in customer services or customer operations.
  • Excellent communication skills and knowledge of SAP and Microsoft Office.

**Company Information:**

Caresoft Global Ltd is a dynamic company with a high degree of initiative and problem-solving.

**Working Arrangements:**

Predominantly working in our Customer Service Operations Department with 37.5 hours per week.



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