Facilities Coordinator

3 days ago


West Midlands, United Kingdom ISS Full time

About the Role

As a Facilities Coordinator at ISS, you will be part of a dynamic team that delivers exceptional services to our customers and stakeholders. Your primary responsibility will be to ensure the smooth delivery of services and projects, while maintaining the highest standards of quality and customer satisfaction.

Key Responsibilities

  • Provide exceptional front-of-house services, including welcoming visitors and supporting them with their queries.
  • Ensure that security procedures are followed at all times, maintaining a safe and secure environment for our customers and staff.
  • Deliver support services such as porterage, meeting room management, and mail management, ensuring that our customers receive a seamless experience.
  • Conduct inductions for new starters, including health and safety and environmental inductions, to ensure they are equipped to perform their roles effectively.
  • Log, facilitate, and oversee reactive and planned maintenance visits, ensuring that our facilities are always in good working order.
  • Ensure compliance with environmental and health, safety, and quality (HSEQ) standards, maintaining a high level of professionalism and attention to detail.
  • Complete and assist with audits, including security audits, to ensure that our facilities meet the highest standards.
  • Support the delivery of low-to-medium risk projects, working closely with our project teams to ensure successful outcomes.

Professional and Personal Competencies/Qualifications

  • Team player with excellent communication skills.
  • Customer-focused with a passion for delivering exceptional service.
  • Problem solver with the ability to think critically and creatively.
  • Experienced in a fast-paced environment with a high level of adaptability.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience, working closely with our customers to deliver tailored solutions that meet their unique needs.

We are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we believe that everyone has the opportunity to develop, grow, and make a difference in our organization.

We are proud to be a diverse and inclusive employer, welcoming applicants from all backgrounds and perspectives. Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.



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