Neighbourhood Officer

2 days ago


Leeds, Leeds, United Kingdom Together Housing Full time
About the Role

We are seeking a highly motivated and experienced Neighbourhood Officer to join our team at Together Housing. As a key member of our Neighbourhood Services team, you will play a vital role in delivering high-quality tenancy management services to our residents.

Key Responsibilities
  • Property Management: Show customers around empty properties and carry out lettings in accordance with our policies and procedures.
  • Customer Support: Provide advice and assistance to residents on all housing matters, including information on legal rights, responsibilities, and welfare and safeguarding concerns.
  • Community Engagement: Work as part of a regional team to deliver excellent customer service and meet all performance objectives.
Requirements
  • Full UK Driving Licence: A full UK driving licence and access to a car are essential for this role, as you will be required to travel to various locations across the North of England.
  • Housing Experience: Experience and knowledge of housing or lettings, preferably in a social housing context, is highly desirable.
  • Customer Service Skills: Excellent customer service skills, with the ability to work with a diverse range of customers and deal with a variety of situations.
  • Confidentiality: The ability to manage confidential and personal information appropriately and sensitively.
What We Offer
  • Competitive Salary: A salary of £29,582 per annum, with annual pay scale increases.
  • Benefits Package: A comprehensive benefits package, including 27 days holiday (rising to 32 over 5 years' service) + bank holidays, hybrid working, and a range of technical, professional, and personal development training opportunities.


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