Neighbourhood Response Officer

5 months ago

Leeds, United Kingdom Clarion Housing Group Full time

Salary: £30,374 to £35,205 per annum pro rata

Hours: 18 hours per week

Contract Type: Permanent

We’re looking for a customer focused Neighbourhood Response Officer to join our team in Leeds, Harefield West office and to cover Leeds, Bradford, York and surrounding areas.

You’ll ensure that our estates are places that our residents want to live, you’ll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you’ll be doing

Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

What you’ll need

We’re looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

What you’ll get in return

Knowing that you’re making a difference to our resident’s lives is rewarding, but our role’s offer much more than that. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

You can download the role profile here
- Neighbourhood Response Officer

Closing Date: Thursday 3rd August at midnight

Applicants will be required to travel regularly across the region.

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