Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused individual to join our Customer Experience Contact Centre Team as a Customer Experience Advisor.
Key Responsibilities- Provide exceptional customer service and support to our valued customers via phone and email.
- Process rent payments, answer rent enquiries, and negotiate affordable and sustainable payment plans with customers.
- Prioritize and book in repairs, helping customers to diagnose faults and where possible fix it on the phone.
- Discuss neighbourhood queries, record and advise on Anti-social behaviour, and offer guidance and advice to help customers maintain their tenancy.
- Previous experience working in a busy contact centre.
- Housing experience.
- Experience of using a Customer Relationship Management (CRM) System.
- Great communication skills and an inquisitive mind.
- A flexible attitude towards resolving problems to a successful conclusion.
- A contributory pension scheme where we will match your contributions up to 9%.
- Some top of the range tech and office furniture to carry out your job from home.
- 25 days annual leave (raising annually to 30 days) plus Bank Holidays.
- A comprehensive training plan to ensure you have the best start with us.
We are Yorkshire Housing, a company that values diversity and inclusion. We believe that our teams should reflect the communities we serve, and we welcome candidates from all backgrounds for this role.
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Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Patriot Games Leeds Full timePatriot Games Leeds is seeking a dedicated and experienced individual to join our team as a part-time Customer Service Representative.We are a thriving hobby shop and gaming space, offering a wide range of products and experiences for enthusiasts. As a Customer Service Representative, you will play a vital role in providing exceptional service to our valued...
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Customer Service Representative
4 days ago
Leeds, Leeds, United Kingdom OA Full timeCustomer Service Representative – Key Responsibilities:Deliver exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.Build and maintain strong relationships with clients to ensure their needs are met and they are satisfied with the service.Customer Service Representative – Key Skills and...
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Customer Service Representative
3 days ago
Leeds, Leeds, United Kingdom OA Full timeCustomer Service Representative – Key Responsibilities:Deliver exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.Build and maintain strong relationships with clients to ensure their needs are met and they are satisfied with the service.Customer Service Representative – Key Skills and...
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Customer Service Representative
7 days ago
Leeds, Leeds, United Kingdom Reed Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Reed. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer...
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Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the Role We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling bookings for various services, including MOTs and repairs, primarily through phone interactions. A key aspect of this position involves cross-selling opportunities to enhance customer satisfaction. As a Customer...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the PositionWe are seeking a skilled Customer Service Representative to become a vital part of our organization, where your primary responsibility will be managing service bookings, inspections, and repairs through telephone interactions. You will also engage in promoting additional services.Delivering an exceptional customer journey is essential, as...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Zenith Full timeAbout Zenith Zenith is a leading provider of commercial roadside assistance solutions, dedicated to ensuring seamless operations for our clients' fleets. The Role: Customer Service Representative We are seeking a highly motivated and organized Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for...
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Customer Service Representatives
4 weeks ago
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Customer Service Representative
7 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full time £22,500About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Certain Advantage. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProactively respond to customer inquiries regarding our...
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Customer Service Representative
4 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full time £22,500Job Title: Evening Customer Service Centre AdvisorJob Summary:Certain Advantage is seeking a skilled Customer Service Representative to join our team in a contact centre environment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively...
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Customer Service Representative
7 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full time £22,500Job Title: Evening Customer Service Centre AdvisorJob Summary:Certain Advantage is seeking a skilled Customer Service Representative to join our team in a contact centre environment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively...
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Customer Service Representative
2 days ago
Leeds, Leeds, United Kingdom Phoenix Renewables Ltd Full timeAbout UsPhoenix Renewables Ltd is a leading provider of clean energy solutions, dedicated to making a positive impact on the environment. Our mission is to inspire a clearer path to renewable energy, and we're seeking a talented individual to join our team as a Call Centre Representative.Job PurposeWe're looking for a motivated and customer-oriented...
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Customer Service Representative
3 days ago
Leeds, Leeds, United Kingdom Phoenix Renewables Ltd Full timeAbout UsPhoenix Renewables Ltd is a leading provider of clean energy solutions, dedicated to making a positive impact on the environment. Our mission is to inspire a clearer path to renewable energy, and we're seeking a talented individual to join our team as a Call Centre Representative.Job PurposeWe're looking for a motivated and customer-oriented...
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Customer Service Representative
2 days ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our busy team at Vantage Motor Group. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesProvide friendly and professional telephone support to...
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Customer Service Representative
2 days ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our busy team at Vantage Motor Group. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesProvide friendly and professional telephone support to...
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Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom Aramark Full timeA Career Opportunity with AramarkWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Prepare and serve food and beverages to...
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Customer Service Representative
6 days ago
Leeds, Leeds, United Kingdom Aramark Full timeA Career Opportunity with AramarkWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Prepare and serve food and beverages to...
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Customer Service Representative
6 days ago
Leeds, Leeds, United Kingdom Solera Full timeAbout the RoleSolera is seeking a skilled Customer Service Representative to join our team as a Complaints Adviser. As a key member of our first line support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve complaints in a timely and professional...
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Customer Service Representative
6 days ago
Leeds, Leeds, United Kingdom Solera Full timeAbout the RoleSolera is seeking a skilled Customer Service Representative to join our team as a Complaints Adviser. As a key member of our first line support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve complaints in a timely and professional...