Customer Service Representative
3 weeks ago
About the Position
- We are seeking a skilled Customer Service Representative to become a vital part of our organization, where your primary responsibility will be managing service bookings, inspections, and repairs through telephone interactions. You will also engage in promoting additional services.
- Delivering an exceptional customer journey is essential, as you will be communicating with clients via phone and email, while also coordinating with our service centers.
- This role is a full-time permanent opportunity, requiring 42.5 hours of work each week, from Monday to Friday, with occasional Saturday shifts.
Our Ideal Customer Service Representative
- Should possess a warm and professional telephone demeanor.
- Previous experience in customer support is essential.
- Must demonstrate the ability to work efficiently with accuracy and meticulous attention to detail.
- Self-driven with effective time management capabilities.
What We Provide Our Team Members
- Alongside a stable career path, we offer a competitive remuneration package reflective of experience, with the potential to exceed £29,547.11 OTE.
- We emphasize professional development within the Vantage Motor Group through comprehensive training and encouragement of personal advancement.
- Enjoy 30 days of annual leave (inclusive of public holidays), with increases based on service duration, along with additional benefits such as a staff vehicle scheme and a contributory pension plan.
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