Long Stay Guest Experience Specialist

3 weeks ago


Dalkeith, Midlothian, United Kingdom Residence Inn by Marriott Edinburgh Full time
Unlock Your Potential as a Long Stay Guest Experience Specialist

Are you passionate about delivering memorable experiences for our guests? We're seeking a dedicated Long Stay Guest Experience Specialist to join our dynamic team at Residence Inn by Marriott Edinburgh. As a key contributor to our success, you will create lifelong connections with our guests, making their stays truly unforgettable.

Key Responsibilities:
* Providing personal attention to detail, tailoring experiences to meet each guest's unique needs
* Collaborating with colleagues to maintain a smooth flow of operations during peak periods
* Efficiently processing payments, including various payment methods
* Communicating clearly with departments to address guest requests and concerns
* Sharing insider knowledge and recommendations with guests, enhancing their stay
* Supporting all aspects of food and beverage services, ensuring a seamless experience for our guests

Our Benefits Package Includes:
* Salary range: £24,000 - £30,000 per annum, dependent on experience
* Discounts on food and beverage at Marriott hotels globally
* Complimentary meals on duty and access to our comprehensive wellness program
* Opportunities for professional growth and development within our organization
**Requirements:**
* Unwavering commitment to delivering exceptional guest experiences
* Organized and reliable, with strong communication skills and a keen eye for detail
* A true passion for developing new skills and taking on new challenges within our team

About Our Culture:
At Residence Inn by Marriott Edinburgh, we prioritize creating an inclusive environment where everyone feels valued and empowered to succeed. By joining our team, you'll become part of a diverse community that thrives on collaboration and mutual respect.

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