Hospitality Service Specialist

2 weeks ago


Dalkeith, Midlothian, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time
Serve with Passion and Precision

We are seeking a skilled Hospitality Service Specialist to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience. If you have a natural talent for hospitality and a desire to excel in a fast-paced environment, we want to hear from you

This exciting opportunity comes with a salary of around £29,000 per annum, plus free meals while on duty. You will also benefit from a range of perks, including 28 days holiday each year, plus bank holidays, increasing to a maximum of 33 days (pro rata) after further service. Additionally, you'll enjoy worldwide employee and friends & family hotel room rates, discounts on F&B outlets within the hotel, and access to our Marriott Benefit Hub.

Key responsibilities include:
* Providing exceptional customer service to all guests
* Assisting with the management of seating plans and restaurant diaries
* Ensuring seamless service delivery to guests in the lounge area
* Maintaining high standards of cleanliness and organization throughout the hotel

We are a dynamic and supportive team, and we're looking for someone who shares our values and enthusiasm for delivering world-class standards. So why not take the first step towards a fulfilling career in hospitality? Apply today

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