Hospitality Expert with Food and Beverage Duties

3 weeks ago


Dalkeith, Midlothian, United Kingdom Residence Inn by Marriott Edinburgh Full time
Join Our Team as a Hospitality Expert

We are looking for a dedicated Hospitality Expert with Food and Beverage Duties to join our dynamic team at Residence Inn by Marriott Edinburgh. As a key player in our success, you will provide unforgettable experiences for our guests, building lasting relationships through your exceptional service skills.

Responsibilities Include:
* Delivering top-notch customer service, identifying opportunities to enhance the guest experience
* Ensuring seamless operations during check-in and check-out, collaborating with colleagues to resolve any issues
* Processing payments accurately and efficiently, handling various payment methods
* Effective communication with departments to address guest inquiries and requests
* Offering valuable insights and suggestions to guests, enriching their stay
* Supporting F&B activities, creating a welcoming atmosphere for our guests

Benefits Package:
* Salary range: £25,000 - £32,000 per year, depending on experience
* Exclusive discounts on dining and shopping at Marriott properties worldwide
* Tailored training and development opportunities to help you grow within the company
* Comprehensive wellness program and complimentary meals on duty
**Qualifications:**
* Genuine passion for delivering world-class hospitality services
* Strong organizational skills, ensuring efficient workflow and effective communication
* Keen to develop new skills and take on new challenges within our team

About Our Location:
Residence Inn by Marriott Edinburgh is a premier aparthotel located in the heart of the city, catering to both business and leisure travelers. With 107 spacious rooms and a focus on delivering exceptional guest experiences, we strive to exceed our guests' expectations every time.

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