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Medical Secretary

2 months ago

East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and organized individual to provide exceptional administrative support to our Plastic Surgery Department at the Queen Victoria Hospital NHS Foundation Trust.

Key Responsibilities

  • Provide comprehensive secretarial and administrative support to the department, including receiving confidential and sensitive information.
  • Engage with patients, relatives, staff, and external stakeholders to ensure seamless communication and support.
  • Support the department in various administrative tasks, including managing patient pathways and ensuring RTT targets are met.
  • Communicate sensitively and effectively with patients suffering from serious illness.

About Us

The Queen Victoria Hospital NHS Foundation Trust is a specialist hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.

We are a centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Our passion for providing the highest quality care and the best clinical outcomes drives everything we do.

We are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys, with an average of 98% of inpatients saying they would recommend the hospital to their family or friends.

Requirements

  • Secondary education to GCSE level, including English and Maths
  • NVQ level 3 in administration or equivalent experience
  • Significant experience in secretarial/administration, preferably in a medical setting

Desirable Qualifications and Experience

  • AMSPAR Level 3 Certificate in Medical Administration
  • RSA Level III
  • Previous medical secretary experience