Medical Secretary
6 months ago
We are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Corneo Plastic Department supporting our corneal consultants.
To provide full secretarial and administrative support to the Corneo Plastsic Department.
To work flexibly and sensitively with other disciplines both on and off the QVH site.
To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
To review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
To communicate sensitively and appropriately with patients suffering from serious illness.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Liaison with Nursing and Diagnostic Imaging support services to QVH and off-site clinics.
Maintain close and collaborative working relationships with the Service Co-ordinator and other administrative and clinical staff.
Maintain effective manual and computerised systems to ensure accurate and timely delivery of information to clients and professionals.
Deal with correspondence making use of IT, i.e. e‑mail, internet and intranet, using initiative and discretion to prioritize.
Deal with all telephone calls promptly and courteously with an empathetic approach.
Respond sympathetically to individual needs within resources available.
Type clinic letters from digital dictation to meet Trust guidelines on responses.
Ensure clinic letters are sent out to GP within agreed timeframe of the clinic date.
Prioritise results needing urgent attention and chase for results where needed.
Co-ordinate and monitor patients that require follow up tests to ensure the tests and results are obtained wherever possible.
Ensure an audit trail in the patients’ notes is kept.
Co-ordinate matters arising from clinical appointments and arrange further referrals/ investigations as directed. This includes liaison with external trusts conducting interventional/diagnostic procedures and the tracking of these patients through their pathway ensuring that interventional/ diagnostic reports are available for Clinicians’ review prior to or for patient follow-up appointments.
Responding to the requests of the Patient Access team regarding Oncology and RTT18 queries and/ or input clinical outcomes for clinics.
Planning of Consultant operating lists.
Book appointments for patients for the services as required onto Patient Care.
Manage patient’s expectations when booking appointments and advising them of updates.
Monitor clinics to ensure that they are fully utilized and ensure full clinics wherever possible.
Monitor the patient pathways for all patients in the services make every effort to ensure all patients are offered an appointment within 6 weeks of referral.
Schedule all diagnostics that are required for each clinic type in a time effective order to ensure the patient’s receive an excellent service from QVH.
Ensure there are regular reviews of all the outstanding patients in the service to ensure patients are seen in the timescales allowed.
Support the Service Co-ordinator with gathering monitoring data for the service as required.
Create and maintain patient case notes in preparation for outpatient consultation clinics, working closely with medical records departments where necessary.
Ensure patient case notes are stored, tracked and archived according to Trust guidelines.
Develop and maintain a sound knowledge of medical terminology, tests, symptoms and procedures.
Arrange for notes/ referrals/ equipment for triage, dictation equipment and clinical supplies to be transported to/ from off-site clinics.
Actively participate in Departmental meetings as required.
Where required assist in maintaining stationery/ equipment stock control for the department.
Attend statutory Trust training courses as necessary and access training ensuring continued professional development within the service.
Assist with the supervision of temporary or new secre
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Medical Secretary
3 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized Medical Secretary to provide administrative support to our Orthodontic Department. The successful candidate will have a medical secretarial background and excellent communication skills, enabling them to work effectively with clinicians and patients.Main ResponsibilitiesProvide full secretarial and...
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Medical Secretary
4 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Medical Secretary to provide administrative support to our Orthodontic Department. The successful candidate will have a strong background in medical secretarial work and excellent communication skills.Main ResponsibilitiesProvide full secretarial and administrative support to the Orthodontic...
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Medical Secretary
4 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Medical Secretary to provide administrative support to our Orthodontic Department. The successful candidate will have a medical secretarial background and excellent communication skills, enabling them to work effectively with clinicians, patients, and other healthcare professionals.Key...
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Medical Secretary
3 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled and organised individual to provide administrative support to our Plastic Surgery Department. The successful candidate will have excellent communication skills, a keen eye for detail, and the ability to work under pressure.Main ResponsibilitiesProvide administrative support to the Plastic Surgery Department,...
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Medical Secretary
3 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are seeking a highly skilled and enthusiastic Medical Secretary to provide strong secretarial, organisational and administrative support within our Orthodontic Department, supporting the consultants and clinicians.Responsibilities:Provide full secretarial and administrative support to the Orthodontic Department.Work flexibly and sensitively with other...
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Medical Secretary
3 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeJob summary We are seeking keen and enthusiastic people to provide strong secretarial, organisational and administrative support within our Orthodontic Department, supporting the consultants and clinicians. The successful candidates will ideally have a medical secretarial background with strong computer skills including fast and accurate audio...
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Medical Secretary
5 months ago
East Bergholt, United Kingdom Constable Country Medical Practice Full time**Constable Country Medical Practice** has just over 10,500 patients with GP practices based in East Bergholt & Capel St Mary. We have 4 GP partners, as well as many other clinical staff and practice support staff. We are NHS providers of healthcare services to patients in the local area. We have an exciting opportunity for an enthusiastic and pro-active...
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Medical Secretary
4 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized individual to provide administrative support to our Plastic Surgery Department. The successful candidate will have a strong background in secretarial and administrative work, preferably in a medical setting.Main ResponsibilitiesProvide secretarial and administrative support to the Plastic Surgery...
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Medical Secretary
4 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to provide exceptional secretarial and administrative support to our Plastic Surgery Department.The successful candidate will have a strong background in administration, preferably in a medical setting, and excellent communication skills. They will be responsible for providing...
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Medical Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeJob summary We are seeking a keen and enthusiastic candidate to provide strong secretarial, organisational and administrative support within our Plastic Surgery Department. The successful candidate will ideally have a medical secretarial background with strong computer skills including audio typing. Key skills required are excellent verbal and...
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Medical Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time**Job Summary**: To provide full secretarial and administrative support to the Plastics Department. To work flexibly and sensitively with other disciplines both on and off the QVH site. To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To review...
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Medical Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Maxillofacial Department, supporting Head and Neck Oncology Surgeons. To provide full secretarial and administrative support to the Maxillofacial Department. To work flexibly and sensitively with other disciplines both on and...
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Medical Secretary
3 weeks ago
East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and efficient individual to provide administrative support to our Plastic Surgery Department. The successful candidate will be responsible for providing a high level of secretarial and organizational support to the team, ensuring the smooth running of the department.Key ResponsibilitiesProvide administrative...
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Medical Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeLiaison with Nursing and Diagnostic Imaging support services to QVH and off-site clinics. Maintain close and collaborative working relationships with the Service Co-ordinator and other administrative and clinical staff. Maintain effective manual and computerised systems to ensure accurate and timely delivery of information to clients and professionals. Deal...
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Maxillofacial Support Secretary
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timePlease see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the...
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Maxillofacial Support Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department. The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural...
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Maxillofacial Support Secretary
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeWe are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department. The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural...
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Bank Secretary
5 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeDue to increased activity we have a number of exciting roles available within bank. We are looking to appoint a number of Band 3 Medical Secretaries into the Trust to work on our staff bank. Do you have experience of transcribing Medical Terminology? If yes please read on! Queen Victoria Hospital NHS Found Trust are appointing Medical Secretaries to work...
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Bank Secretary
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeDue to increased activity we have a number of exciting roles available within bank. We are looking to appoint a number of Band 3 Medical Secretaries into the Trust to work on our staff bank. Do you have experience of transcribing Medical Terminology? If yes please read on! Queen Victoria Hospital NHS Found Trust are appointing Medical Secretaries to work...
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Medical Secretary
6 months ago
East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full timeKnowledge of the use of a variety of digital systems is desirable but not essential as full training will be provided. The main duties of the role include; secretarial and administrative support within the Plastic Surgery department, to receive confidential and sensitive information, engaging with patients, relatives, staff or external stakeholders and to...
