Medical Secretary
4 weeks ago
About the Role
We are seeking a highly organized and detail-oriented individual to provide exceptional secretarial and administrative support to our Plastic Surgery Department.
The successful candidate will have a strong background in administration, preferably in a medical setting, and excellent communication skills. They will be responsible for providing confidential and sensitive information, engaging with patients, relatives, staff, and external stakeholders, and supporting the department in various administrative tasks.
Main Responsibilities
Provide full secretarial and administrative support to the Plastic Surgery Department.
Work flexibly and sensitively with other disciplines both on and off the QVH site.
Provide and receive confidential and sensitive information written, aural, or verbal, to be exchanged with patients/clients, relatives, staff, or external parties.
Review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
Communicate sensitively and appropriately with patients suffering from serious illness.
About Us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH, we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Person Specification
Please see the attached Job Description and Person Specification document for full details of the role.
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