Medical Secretary

2 weeks ago


East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and efficient individual to provide administrative support to our Plastic Surgery Department. The successful candidate will be responsible for providing a high level of secretarial and organizational support to the team, ensuring the smooth running of the department.

Key Responsibilities

  • Provide administrative support to the Plastic Surgery Department, including answering phone calls, responding to emails, and managing correspondence.
  • Manage and maintain accurate and up-to-date records and databases, ensuring confidentiality and data protection at all times.
  • Assist with the coordination of appointments, surgeries, and other medical procedures, ensuring all necessary paperwork and documentation is completed.
  • Communicate effectively with patients, relatives, staff, and external stakeholders, providing excellent customer service and support.
  • Contribute to the development and implementation of administrative systems and processes, ensuring efficiency and effectiveness.

Person Specification

We are looking for a candidate with:

  • Secondary education to GCSE level, including English and Maths
  • NVQ level 3 in administration or equivalent experience
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external stakeholders
  • Highly organized and efficient, with the ability to manage competing priorities and deadlines
  • Ability to maintain confidentiality and handle sensitive information

About Us

The Queen Victoria Hospital NHS Foundation Trust is a specialist hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England. We are committed to providing the highest quality care and the best clinical outcomes, with a strong culture of partnership and a passion for training and development.


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