Medical Secretary
2 weeks ago
About the Role
We are seeking a highly organized and efficient individual to provide administrative support to our Plastic Surgery Department. The successful candidate will be responsible for providing a high level of secretarial and organizational support to the team, ensuring the smooth running of the department.
Key Responsibilities
- Provide administrative support to the Plastic Surgery Department, including answering phone calls, responding to emails, and managing correspondence.
- Manage and maintain accurate and up-to-date records and databases, ensuring confidentiality and data protection at all times.
- Assist with the coordination of appointments, surgeries, and other medical procedures, ensuring all necessary paperwork and documentation is completed.
- Communicate effectively with patients, relatives, staff, and external stakeholders, providing excellent customer service and support.
- Contribute to the development and implementation of administrative systems and processes, ensuring efficiency and effectiveness.
Person Specification
We are looking for a candidate with:
- Secondary education to GCSE level, including English and Maths
- NVQ level 3 in administration or equivalent experience
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external stakeholders
- Highly organized and efficient, with the ability to manage competing priorities and deadlines
- Ability to maintain confidentiality and handle sensitive information
About Us
The Queen Victoria Hospital NHS Foundation Trust is a specialist hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England. We are committed to providing the highest quality care and the best clinical outcomes, with a strong culture of partnership and a passion for training and development.
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