Hotel Operations Manager
4 weeks ago
Hotel Operations Manager Job Description
We are seeking an experienced Hotel Operations Manager to join our team at Accor. As a key member of our hotel management team, you will be responsible for ensuring the smooth running of our hotel operations.
Key Responsibilities:
- Manage a team of departmental managers to ensure the delivery of high-quality service to our guests.
- Drive profit through the implementation and maintenance of quality service delivery standards at all levels.
- Work closely with departmental managers to set, drive, and review strategies to improve revenue generation across the hotel's extensive operations.
Requirements:
- Previous experience in hotel management, preferably in a similar role.
- Strong F&B and/or Rooms operational background.
- Ability to motivate, train, and develop a diverse team to achieve customer satisfaction through consistent delivery of service.
What We Offer:
- Training and development programs.
- Discount card to be used in Accor hotels worldwide.
- Complimentary stays in UK hotels (subject to terms and conditions).
- Bonus.
- Uniforms and dry cleaning.
- Recommend a friend scheme.
- Employee Advisory Service.
- Discounts in shops and hotel partners.
About Us:
Accor is a leading hospitality company with a portfolio of brands that offer a unique and personalized experience to our guests. We are committed to providing our employees with a supportive and inclusive work environment that allows them to grow and develop their careers.
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