Hotel Operations Manager

4 weeks ago


London, Greater London, United Kingdom Accor Full time

Hotel Operations Manager Job Description

We are seeking an experienced Hotel Operations Manager to join our team at Accor. As a key member of our hotel management team, you will be responsible for ensuring the smooth running of our hotel operations.

Key Responsibilities:

  • Manage a team of departmental managers to ensure the delivery of high-quality service to our guests.
  • Drive profit through the implementation and maintenance of quality service delivery standards at all levels.
  • Work closely with departmental managers to set, drive, and review strategies to improve revenue generation across the hotel's extensive operations.

Requirements:

  • Previous experience in hotel management, preferably in a similar role.
  • Strong F&B and/or Rooms operational background.
  • Ability to motivate, train, and develop a diverse team to achieve customer satisfaction through consistent delivery of service.

What We Offer:

  • Training and development programs.
  • Discount card to be used in Accor hotels worldwide.
  • Complimentary stays in UK hotels (subject to terms and conditions).
  • Bonus.
  • Uniforms and dry cleaning.
  • Recommend a friend scheme.
  • Employee Advisory Service.
  • Discounts in shops and hotel partners.

About Us:

Accor is a leading hospitality company with a portfolio of brands that offer a unique and personalized experience to our guests. We are committed to providing our employees with a supportive and inclusive work environment that allows them to grow and develop their careers.



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