Complaints Resolution Coordinator

Job DescriptionHCLTech is a leading provider of technology and IT services, and we are currently seeking an Insurance Complaints Resolution Professional to join our team.This role offers a unique opportunity to work with a dynamic organization, delivering exceptional customer service and resolving complex complaints.Responsibilities:Resolve complaints...

Roofing Operations Coordinator JobWe are recruiting for a highly skilled Roofing Operations Coordinator to join our team at CV Library. This exciting opportunity involves overseeing the day-to-day operations of roofing projects, ensuring quality, safety, programme, and gross margins are achieved.The successful candidate will have:• Excellent...

Role SummaryWe are seeking a Policyholder Liaison Officer to join our customer service team at HCLTech. This role involves working closely with policyholders and IFAs to resolve complaints and issues.Key Responsibilities:Process complaints on policies in priority order, maintaining high-level service standards.Communicate effectively with customers,...

Job SummaryThe role of an Insurance Customer Service Representative at HCLTech involves handling customer complaints with professionalism and empathy, providing timely resolutions that meet or exceed customer expectations.We are seeking a skilled individual to join our team in this exciting opportunity. The ideal candidate will possess excellent...

About the RoleWe are seeking an experienced customer service leader to shape the future of our customer experience and lead a dedicated team in Harold Hill.Key ResponsibilitiesTeam Leadership: Manage and motivate a team of Customer Service Agents to excel in service delivery.Service Improvement: Identify areas for enhancement and implement strategies to...

Job Overview: We are seeking an experienced Senior Customer Experience Manager to lead our customer service team and drive improvement initiatives.Estimated Salary: £52,000 - £62,000 per annum based on experience and qualifications.About the Role: In this pivotal position, you will be responsible for managing a team of Customer Service Agents, implementing...

About the RoleWe are recruiting a Service Advisor to join our Service Department at Auto Skills UK in Romford. This is a permanent position, working Monday to Friday (08:00 - 18:00) and one Saturday every other week (08:00 - 14:00).The key duties of this role are:Taking Service Department bookingsMeeting and greeting service customers and identifying their...

Contract Lead OpportunityCV Library is currently looking for a Commercial Roofing Contract Lead to work within our Hyflex/Expansion Joints Division. The role will involve organising and managing contracts to ensure they run smoothly and efficiently.The ideal candidate will have:• NVQ 6/Black CSCS Card• Roofing & Construction experience• SMSTS...

About the RoleIn this key position as Site Management Professional, you will play a crucial role in delivering successful construction projects in Romford, UK. You will lead site operations, ensuring projects are completed efficiently and safely, while maintaining the highest quality and adhering to health and safety regulations.Key Responsibilities*...

To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...

To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...

An exciting opportunity has arisen for a highly motivated individual to join our Complaints and Patient Advice and Liaison Service (PALS) Team as an Apprentice Administrator. This is a newly created role bringing together the administrative duties of both the above teams, including the Trusts Interpreting Services. You will coordinate and deliver the...

**Job Description Executive Assistant and PA to the statutory Director of Children’s Services** **London Borough of Havering** **Contract: Permanent** The London Borough of Havering is looking to recruit an Executive Assistant and PA to the statutory Director of Children’s Services. - To link and support the Independent chair of the practice Improvement...

**Purpose of the role**: HCL administers life and pension policies on behalf of clients. The role of a call handler is to support customers who contact IBS in connection with their policies. Call handlers will work as part of a team providing an excellent and efficient service to our clients' policyholders by responding to verbal enquiries in plain English,...

**Purpose of the role**: HCL administers life and pension policies on behalf of clients. The role of a call handler is to support customers who contact IBS in connection with their policies. Call handlers will work as part of a team providing an excellent and efficient service to our clients' policyholders by responding to verbal enquiries in plain English,...

**Purpose of the role**: HCL administers life and pension policies on behalf of clients. The role of a call handler is to support customers who contact IBS in connection with their policies. Call handlers will work as part of a team providing an excellent and efficient service to our clients' policyholders by responding to verbal enquiries in plain English,...

Purpose of the role: HCL administers life and pension policies on behalf of clients. The role of a call handler is to support customers who contact IBS in connection with their policies. Call handlers will work as part of a team providing an excellent and efficient service to our clients' policyholders by responding to verbal enquiries in plain English,...

Are you an experienced customer service leader looking for an exciting opportunity to make a real impact? AllClear Insurance is seeking a dynamic and driven Customer Service Team Manager to join our team in Harold Hill. In this pivotal role, you’ll shape the future of customer service, lead a dedicated team, and help us deliver an exceptional experience to...

Are you an experienced customer service leader looking for an exciting opportunity to make a real impact? AllClear Insurance is seeking a dynamic and driven Customer Service Team Manager to join our team in Harold Hill. In this pivotal role, you’ll shape the future of customer service, lead a dedicated team, and help us deliver an exceptional experience to...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Job Description Job Title : Contact Center Operations - Team Leader Location Romford Core Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages. Have a minimum of 3 years experience in complaint...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Job Title : Contact Center Operations - Team LeaderLocation RomfordCore Competence Good understanding of the Financial Services Industry and the products available – specifically a detailed knowledge of the products associated with protection policies, pensions and mortgages.Have a minimum of 3 years experience in complaint handlingQualified to FA1, CF1...

Housekeeping Manager **Responsibilities**: - Oversee and manage the daily operations of the housekeeping department - Develop and implement cleaning schedules and procedures to maintain cleanliness and orderliness - Train and supervise housekeeping staff, including assigning tasks and providing guidance - Ensure compliance with health and safety...

We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the smooth running of our hospitality establishment. This is a leadership role that requires excellent organizational and communication skills. **Responsibilities**: - Supervise and...

Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the smooth running of our hospitality establishment. This is a leadership role that requires excellent organizational and communication skills. **Responsibilities**: - Supervise...

We are seeking a highly motivated and experienced Head Housekeeper to join an estbalished Care Home provider. As the Head Housekeeper, you will be responsible for overseeing the cleanliness and maintenance of our hotel. Your attention to detail and exceptional organizational skills will ensure that our guests have a comfortable and enjoyable...

About Breyer Group Breyer is one of the leading property services providers in the South and South East, with over 60 years of experience within the public sector. Established in 1956 by Fred Breyer, the company remains a family-owned business and we pride ourselves on continuing to work with family values in place. Our specialist roofing, responsive...