Insurance Complaints Resolution Professional
1 month ago
HCLTech is a leading provider of technology and IT services, and we are currently seeking an Insurance Complaints Resolution Professional to join our team.
This role offers a unique opportunity to work with a dynamic organization, delivering exceptional customer service and resolving complex complaints.
Responsibilities:
- Resolve complaints received from policyholders and IFAs via multichannel platforms.
- Maintain high-level service standards, ensuring timely resolution of customer issues.
- Liaise with internal and external stakeholders to achieve desired outcomes.
- Work collaboratively with colleagues to drive process improvements.
Salary Information: We offer a competitive salary of $52,000 per annum, reflecting the importance of this role in delivering exceptional customer service.
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