Policyholder Liaison Officer

4 weeks ago


Romford, Greater London, United Kingdom HCLTech Full time
Role Summary

We are seeking a Policyholder Liaison Officer to join our customer service team at HCLTech. This role involves working closely with policyholders and IFAs to resolve complaints and issues.

Key Responsibilities:

  • Process complaints on policies in priority order, maintaining high-level service standards.
  • Communicate effectively with customers, providing timely updates and resolutions.
  • Collaborate with internal teams to drive process improvements and ensure regulatory compliance.
  • Participate in departmental meetings to share best practices and suggestions.

Compensation Package: We offer a competitive salary of $48,000 per annum, along with additional benefits that support your career growth and well-being.



  • Romford, Greater London, United Kingdom HCLTech Full time

    Job Overview: Policyholder Advocacy and Support RepresentativeEstimated Salary: £38,000 - £43,000 per annumIn this role, you will serve as a key point of contact for policyholders, providing personalized support and advocacy to resolve their concerns and complaints. The successful candidate will have excellent communication skills, be able to work well...


  • Romford, Greater London, United Kingdom Saint Francis Hospice Full time

    About the Opportunity:">Saint Francis Hospice is excited to announce a new opportunity for a skilled Clinical Specialist Lead to join our dedicated team. As a key member of our Referrals Hub, you will play a vital role in shaping the future of our services, ensuring seamless patient journeys, and driving quality improvement across the organization.This is an...


  • Romford, Greater London, United Kingdom Leigh and sons cleaning services Ltd Full time

    Leigh and sons cleaning services Ltd: A Family-Owned BusinessWe are seeking a highly skilled Domestic Assistant to join our team in maintaining cleanliness and hygiene standards in our facilities. As part of our dedicated staff, you will be responsible for ensuring the highest level of service quality.Key Responsibilities:Maintain cleanliness and hygiene...


  • Romford, United Kingdom Recco Full time

    The CompanyWe are currently collaborating with an award winning regional Main Contractor based in Essex. Established over 30 years ago the company delivers a diverse range of projects across London and the Southeast.They partner with local authorities, housing associations and private clients across all sectors under both traditional and design & build...


  • Romford, United Kingdom Recco Full time

    The Company We are currently collaborating with an award winning regional Main Contractor based in Essex. Established over 30 years ago the company delivers a diverse range of projects across London and the Southeast. They partner with local authorities, housing associations and private clients across all sectors under both traditional and design & build...


  • Romford, United Kingdom CV-Library Full time

    The Company We are currently collaborating with an award winning regional Main Contractor based in Essex. Established over 30 years ago the company delivers a diverse range of projects across London and the Southeast. They partner with local authorities, housing associations and private clients across all sectors under both traditional and design & build...

  • Client Liaison Officer

    8 months ago


    Romford, United Kingdom NUPAS Ltd Full time

    The post holder will work to provide the highest standards of patient care and perform competencies as required as a Receptionist/ Administrator. Delivering a supportive and non-judgemental service to patients and their supporters attending the NUPAS Greater London clinics. Co-ordinating the patient pathway throughout the patients time during the clinic. You...


  • Romford, United Kingdom London Borough of Havering Full time

    **Job Description Commissioning and Project Support Officer for the North East London Commissioning Partnership (NELCP)** **London Borough of Havering** **Contract: 6 Months Fixed Term** The London Borough of Havering is looking to recruit a Commissioning and Project Support Officer to the Integrated Health and Commissioning Team to work on the North East...


  • Romford, United Kingdom Elite Security Full time

    **About us**: Elite is one of the leading providers of security systems and installers of windows, automatic doors, and manual doors. Elite provides a bespoke service for clients, in all types of commercial and communal buildings. Elite’s services include undertaking remedial repairs, installation and ad hoc project work and planned preventative...

  • Loss Adjuster

    6 months ago


    Romford, United Kingdom Job to Career Full time

    When someone needs to make an insurance claim - either for themselves or their business - they might well need someone on their side to help get them the best deal. Our client is a specialist in helping customers get their best from their insurance policy, and they need a claims technician to join their team and help them continue their extensive work. Our...


  • Romford, United Kingdom London Borough of Havering Full time

    **Job Description Grade 5- £32,925- £36,045pa** The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management,...

  • Administrator

    7 months ago


    Romford, United Kingdom Designer Contracts Full time

    Designer Contracts is the UK’s largest flooring contractor operating across 13 regional facilities. As well as floor covering, the company provides curtains and blinds, furniture and lighting, and also operates a show home interior design services division. We have been supplying and installing across the nation since 1992 and now employ over 350 staff...

  • Ward Host

    6 months ago


    Romford, United Kingdom Saint Francis Hospice Full time

    **JOB TITLE**: Ward Host GRADE: Band 4 HOURS OF DUTY: 08.30am-4.30pm Monday - Friday. REPORTS TO: Ward Manager/Band 6s KEY RELATIONSHIPS: Patients, carers, Internal and External care providers and volunteers RESPONSIBLE FOR: Delivering high quality specialist patient care on the Inpatient unit and occasional support for Referrals HUB/Community team...

  • Buyers Admin Assistant

    6 months ago


    Romford, United Kingdom Linzi Shoes LTD Full time

    **Job Summary**: Linzi, a renowned global online footwear store adored by fashion influencers and customers worldwide, is on the lookout for dynamic individuals to join our expanding team. If you're passionate about fashion and eager to contribute to our exciting journey, we want you on board. **RESPONSIBILITIES** - **Imagery Management**:Assist in...

  • Administrator

    6 months ago


    Romford, United Kingdom Designer Contracts Full time

    Designer Contracts is the UK’s largest flooring contractor operating across 13 regional facilities. As well as floor covering, the company provides curtains and blinds, furniture and lighting, and also operates a show home interior design services division. We have been supplying and installing across the nation since 1992 and now employ over 350 staff...

  • Clerk of Works

    6 months ago


    Romford, United Kingdom London Borough of Havering Full time

    **Job Description Grade 6- £34,341- £37,725pa (Plus Market Supplement £7770 pa)** **About Us** The London Borough of Havering owns and manages over 11,000 homes with a significant development and regeneration programme which will deliver essential affordable homes across the borough. We have introduced a new Housing Asset Management Strategy and have...


  • Romford, United Kingdom Audi Apprenticeships Full time

    Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next...


  • london (romford), United Kingdom TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Full time

    Position Mechanical Maintenance EngineerSalary/Package£43,000 per annumLocation Romford(Static Site)Working Hours Monday-Friday - 40 Hour WeekOVERVIEWThis is a Mechanical Engineer position where you will be required to maintain the Mechanical equipment/plant within busy healthcare environment. You will be joining an existing team on site and will also be...


  • Romford, United Kingdom NELFT NHS Foundation Trust Full time

    An excellent opportunity has arisen for a newly qualified, current band 5 or a returning to practice therapist to join an innovative and dynamic team of professionals. Our team supports children and their families with their speech, language and communication needs in Havering, London’s eastern-most borough. The role involves close collaborative working...

  • Team Leader

    3 months ago


    Romford, United Kingdom Catch22 Full time

    Job Description This post presents an exciting opportunity to become a first line manager within our Personal Wellbeing Commissioned Rehabilitative Services (CRS) within the London region. These services are commissioned by HMPPS to deliver tailored support services intended to support individuals to re-integrate in the community and reduce reoffending...


  • Romford, United Kingdom NELFT North East London Foundation Trust Full time

    Job summary 1. This is an exciting opportunity to attend the Chronic Pain clinic and contribute towards the multidisciplinary assessment and treatment of patients, which will involve the identification of psychological problems associated with chronic pain such as; PTSD, anxiety disorders, depression, drug and alcohol problems and psychological...


  • Romford, Greater London, United Kingdom Winner Education Full time

    Are you an experienced English Lecturer looking for work in Redbridge? Winner Education are seeking an English lecturer to work with a large college group in London. This role is a TEMP POSITION 20/01/25 until 31/01/25 position to start as soon as possible. The ideal candidate must have previous experience within SEN support, and you must enjoy working with...


  • Romford, Greater London, United Kingdom Winner Education Full time

    Are you an experienced English Lecturer looking for work in Redbridge? Winner Education are seeking an English lecturer to work with a large college group in London. This role is a TEMP POSITION 20/01/25 until 31/01/25 position to start as soon as possible. The ideal candidate must have previous experience within SEN support, and you must enjoy working with...