Resident Liaison Officer

2 months ago


Romford, United Kingdom CV-Library Full time

The Company

We are currently collaborating with an award winning regional Main Contractor based in Essex. Established over 30 years ago the company delivers a diverse range of projects across London and the Southeast.

They partner with local authorities, housing associations and private clients across all sectors under both traditional and design & build arrangements, their sectors include commercial, education, healthcare, heritage and residential.

With a turnover exceeding £100 million, the company typically undertakes projects valuing between £1 million and £20 million.

They have a strong Belief in developing and retaining the best talent the industry has to offer, and pride them self on their reputation for delivering high quality services consistently throughout their existence.

The Role

Are you looking for a career in construction?

Do you enjoy working with people, solving problems, and making a difference in local communities? If so, this could be the perfect opportunity for you

Our client is currently looking for an enthusiastic and approachable Junior Resident Liaison Officer to join their team in Essex.

Previous experience in a similar role and/or a qualification in a construction related field would be beneficial.

Roles and responsibilities include but are not limited to:

* Acting as a friendly point of contact for residents affected by our construction works

* Helping residents understand what’s happening on their doorstep by providing updates and answering questions

* Supporting the Resident Liaison team with organizing meetings, visits, and consultations

* Distributing letters, newsletters, and other communications to keep everyone informed

* Assisting in coordinating access for contractors to carry out works in homes or community spaces

* Recording and resolving resident concerns with a professional and caring approach

* Gaining valuable hands-on experience in customer service and community engagement



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