Customer Service Team Manager

1 week ago


Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

Are you an experienced customer service leader looking for an exciting opportunity to make a real impact? AllClear Insurance is seeking a dynamic and driven Customer Service Team Manager to join our team in Harold Hill. In this pivotal role, you’ll shape the future of customer service, lead a dedicated team, and help us deliver an exceptional experience to our customers.


What You’ll Do:

  • Lead & Inspire: Manage and motivate a team of Customer Service Agents to excel in service delivery.
  • Drive Improvement: Identify areas for enhancement and implement strategies to boost service quality.
  • Mentor & Develop: Coach and support your team to foster their growth and professional development.
  • Collaborate for Success: Work with other teams to share insights and optimize performance.
  • Resolve with Confidence: Handle escalated customer complaints and ensure effective resolutions.
  • Plan for Excellence: Partner with planning managers to optimize resources and achieve service level targets.

Who We’re Looking For:

  • Natural leader with strong motivational skills
  • Excellent communicator with both customers and colleagues
  • Detail-oriented with a commitment to high-quality service
  • Experience in customer service processes and best practices
  • Strong organizational skills with the ability to thrive in a fast-paced environment

Why Join AllClear Insurance?

  • Opportunity for growth within the company
  • Supportive and forward-thinking team environment
  • Make a tangible difference to customer experiences

Ready to take the next step in your career? Apply now and make an impact at AllClear Insurance.



  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Are you an experienced customer service leader looking for an exciting opportunity to make a real impact? AllClear Insurance is seeking a dynamic and driven Customer Service Team Manager to join our team in Harold Hill. In this pivotal role, you’ll shape the future of customer service, lead a dedicated team, and help us deliver an exceptional experience to...


  • Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    About the RoleWe are seeking an experienced customer service leader to shape the future of our customer experience and lead a dedicated team in Harold Hill.Key ResponsibilitiesTeam Leadership: Manage and motivate a team of Customer Service Agents to excel in service delivery.Service Improvement: Identify areas for enhancement and implement strategies to...


  • Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Job Title: Customer Service Leadership RoleAbout the Company: AllClear - Voted UK's No.1 for Customer Care is a leading insurance provider seeking a dynamic and driven leader to join our team.Estimated Salary: £45,000 - £55,000 per annum based on experience and qualifications.About the Role: As a key member of our leadership team, you will be responsible...


  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    🌟 Join Our Team as a Customer Experience Manager 🌟Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead...


  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...


  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...


  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Are you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer experience (CX) initiatives that enhance satisfaction and retention across our brands, including AllClear and...


  • Romford, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Are you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer experience (CX) initiatives that enhance satisfaction and retention across our brands, including AllClear and...


  • Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Job Overview: We are seeking an experienced Senior Customer Experience Manager to lead our customer service team and drive improvement initiatives.Estimated Salary: £52,000 - £62,000 per annum based on experience and qualifications.About the Role: In this pivotal position, you will be responsible for managing a team of Customer Service Agents, implementing...


  • Romford, United Kingdom G D Service station Ltd Full time

    Job Overview: We are currently seeking a Customer Service Representative to join our team. have a talent for upselling products or services. Subway® Sandwich Artist is the face of our Franchisees’ stores. As well as preparing and serving delicious Subway® sandwiches you will meet and greet guests and deliver exceptional customer service. You’ll be the...


  • Romford, United Kingdom CV-Library Full time

    Customer Service Manager** Full time office based -free parking Shifts set in advance Salary £32,000 - £40,000 DOE Plus bonus Have you got what it takes to run a busy department Are you: • Strong in coaching and people development • Have complete and thorough understanding of end to end customer service process • Familiar...


  • Romford, UK, Essex, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Location: Hybrid (Harold Wood, London Zone 6 / Remote) Department: Marketing Reports to: Head of Customer ExperienceAre you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer...


  • Romford, UK, Essex, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Join Our Team as a Customer Experience Manager Are you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Manager to craft and lead customer experience (CX) initiatives that enhance satisfaction and retention across our brands, including AllClear and...


  • Romford, Greater London, United Kingdom MERJE Ltd Full time

    About the RoleWe are seeking an experienced Customer Service Team Lead to join our dynamic team at MERJE Ltd.The ideal candidate will have a proven track record of delivering exceptional customer service, leading high-performing teams, and implementing process improvements.Salary: £58,000 - £68,000 per annum (dependent on location)This is an exciting...


  • Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    About the RoleWe are seeking an experienced CX Operations Manager to join our team at AllClear, Voted UK's No.1 for Customer Care.This is a fantastic opportunity to shape customer experience initiatives that enhance satisfaction and retention across our brands.


  • Romford, United Kingdom Oakhouse Foods Full time

    **Telesales Agent** - Call Centre & Customer Service - Customer Service - Romford - Permanent / Full Time **Role Description** We are looking for a Customer Service Representative to join our Oakhouse team at our branch in Romford. As a customer service representative, you will be making and receiving customer calls to take food orders, promote our...

  • Sales/Customer Service

    3 months ago


    Romford, United Kingdom CV-Library Full time

    Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales...


  • Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Romford, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Job SummaryWe are seeking a skilled Customer Service Representative to join our retail team in Romford, United Kingdom. As a key member of our team, you will be responsible for delivering exceptional customer service, managing stock levels, and maintaining a high level of customer satisfaction.Key ResponsibilitiesGreet and assist customers with product...


  • Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Company Overview:At beBee Professionals, we strive to deliver exceptional service to our customers. Our mission is to provide a seamless and supportive experience that meets their needs.Salary: The salary for this position is estimated to be around £25,000 - £30,000 per annum, depending on experience.Job Description:We are seeking a skilled Customer...