Customer Service Leadership Role
3 weeks ago
Job Title: Customer Service Leadership Role
About the Company: AllClear - Voted UK's No.1 for Customer Care is a leading insurance provider seeking a dynamic and driven leader to join our team.
Estimated Salary: £45,000 - £55,000 per annum based on experience and qualifications.
About the Role: As a key member of our leadership team, you will be responsible for shaping the future of customer service, leading a dedicated team, and ensuring an exceptional experience for our customers.
- Lead & Inspire: Manage and motivate a team of Customer Service Agents to excel in service delivery.
- Drive Improvement: Identify areas for enhancement and implement strategies to boost service quality.
- Mentor & Develop: Coach and support your team to foster their growth and professional development.
Required Skills and Qualifications:
- Natural leadership skills with strong motivational abilities.
- Excellent communication skills with both customers and colleagues.
- Detail-oriented with a commitment to high-quality service.
Why Choose AllClear Insurance?
AllClear offers a supportive and forward-thinking team environment where you can make a tangible difference to customer experiences.
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