Customer Service Leadership Role

3 weeks ago


Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

Job Title: Customer Service Leadership Role

About the Company: AllClear - Voted UK's No.1 for Customer Care is a leading insurance provider seeking a dynamic and driven leader to join our team.

Estimated Salary: £45,000 - £55,000 per annum based on experience and qualifications.

About the Role: As a key member of our leadership team, you will be responsible for shaping the future of customer service, leading a dedicated team, and ensuring an exceptional experience for our customers.

  • Lead & Inspire: Manage and motivate a team of Customer Service Agents to excel in service delivery.
  • Drive Improvement: Identify areas for enhancement and implement strategies to boost service quality.
  • Mentor & Develop: Coach and support your team to foster their growth and professional development.

Required Skills and Qualifications:

  • Natural leadership skills with strong motivational abilities.
  • Excellent communication skills with both customers and colleagues.
  • Detail-oriented with a commitment to high-quality service.

Why Choose AllClear Insurance?

AllClear offers a supportive and forward-thinking team environment where you can make a tangible difference to customer experiences.



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