Customer Retention Analyst

22 hours ago


Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

Focused on transforming the travel insurance renewal experience, AllClear invites applications for a Data-Driven Pricing Strategist.

Role Overview

This exciting opportunity involves working closely with the Pricing, Underwriting, and Customer Retention teams to design and implement renewal pricing models.

Responsibilities:
  • Perform in-depth analysis of renewal performance metrics, including loss ratios, retention rates, GWP, and income.
  • Liaise with the Commercial and Marketing teams to communicate renewal pricing strategies and support customer retention campaigns.
Requirements:
  • Strong analytical mindset with the ability to interpret complex data and derive actionable insights.
Additional Information:

Please note that occasional weekend and evening working may be required.



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