Customer Service and Sales Representative
5 days ago
Vermelo RPO is seeking a highly skilled Customer Service and Sales Representative to join our team. As an Account Handler, you will be responsible for providing quotations for New Business, Existing Business, and Renewals to assist the Branch. This includes dealing with clients in the branch, over the phone, and via email to ensure that sales and retention targets are maximised.
A successful candidate will have a strong understanding of the UK insurance market, including trends and risks. You will need to master the processes for quoting and recommending the right products to meet client needs, as well as present clear, fair, and accurate product information to help clients make informed decisions. Additionally, you will be required to calculate premiums according to carrier guidelines or collaborate with insurers for non-delegated business, keeping detailed and accurate records of all customer interactions.
We estimate the salary for this role to be around £30,000 - £40,000 per annum, depending on experience and qualifications. If you are a strong communicator with excellent negotiation skills and a passion for delivering exceptional customer service, we encourage you to apply.
About the Role:
* Provide quotations for New Business, Existing Business, and Renewals to assist the Branch.
* Deal with clients in the branch, over the phone, and via email to ensure that sales and retention targets are maximised.
* Master the processes for quoting and recommending the right products to meet client needs.
* Present clear, fair, and accurate product information to help clients make informed decisions.
* Calculate premiums according to carrier guidelines or collaborate with insurers for non-delegated business.
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