Sneaker Store Customer Service Representative

5 hours ago


Romford, Greater London, United Kingdom FOOT LOCKER Full time

Sales and Customer Service Excellence

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We are a leading retailer of athletic footwear and apparel, dedicated to providing an exceptional customer experience. Our stores are designed to be engaging and inviting, with knowledgeable staff who can help you find the perfect products to meet your needs.

About the Role

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We are seeking a skilled sales professional to join our team as a Late Night Team Member. As a sales professional, you will be responsible for delivering an outstanding customer experience, driving sales growth, and contributing to a positive and inclusive work environment.

Benefits and Opportunities

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The estimated salary for this role is £9.00-£12.00 per hour, depending on experience. Additionally, you will receive 28 days holiday plus an extra day per year for the first 5 years, as well as benefits such as associate discounts and access to our Employee Assistance Program.

Key Responsibilities

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As a sales professional, you will be responsible for:

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, outstanding customer experience, and operational expectations
  • Maintaining personal and productivity goals
  • Connecting with every customer by asking open-ended questions to assess needs


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